I'm having the most difficult time requesting physical media!!! I have my 2014 SN's for the Education Master Suite and have been trying to request a box shipment of physical media for 2 months now. I have to have the physical media due to our downloading and internet security policies.
I've found the page in the subscription center to request media, but the page has an error that will not let me put in the request. HELP!!!!!
Solved! Go to Solution.
Solved by rawhite71. Go to Solution.
If you're using IE11 try regressing to IE10 or using chrome. There are still issues with IE11 on the Autodesk sites.
Todd's suggestion is a good way to go.
Allen
Allen Jessup
Engineering Specialist / CAD Manager
Thanks for the quick replies.
As far as the reseller, been there and done that. They just gave me a phone number and wished me good luck. No happy with that.
Anyway, since my post, I have successfully requested the media and now have an active case # that will give me the shipment I need.
Success! What a nice feeling!
Have a good weekend!