Getting lockups on File->Oopen in 2009 on win 7 32 bit system

[JamesMaeding]

While this is a 2009 question, I have a feeling this applies to all acad versions on win 7.

Several times a day, when I go to open a file, autocad locks up the entire computer.

I have to hit the power button to unlock.

There does not seem to be a pattern, it happens on different folders and files.

I cannot check task manager as everything is locked hard.

Its a new dell system, I do not expect it would be a driver issue or anything.

My guess is its some conflict with the windows shell, and Autocad's open dialog box.

Thx for any ideas in advance.

[Anonymous]

Are the files local or on a network?

[JamesMaeding]

well, the Open dialig box shows the desktop and all network drives, so its a mix.

I've seen acad act really slow when you have some invalid printer, or shortcut that points to nothing, but the user experiencing this did not have time to set anything fancy up, it happened as soon as he got the machine a couple weeks ago.

[Anonymous]

If they copied some settings over from a previous computer, there may be directory conflicts between the versions, such as drive letters not mapped the same.

[JamesMaeding]

may be, but I am seeing enough odd things happen on my win 7 64 bit system that it makes the items connected to the windows shell as suspect.

For my win 7 64 bit machine, I can replicate an acad lock up (not whole computer though) by pasting a path into the lisp (getfiledlg...) file dialog box.

Why? I would bet some little function deep down is not compatible with 64 bit.

But not sure how that plays in with win 7 32 bit.

I don;t think we can solve this unless someone else sees the same behavior, and we can compare notes.

The worst thing is the lockups are random, so I cannot do all the normal troubleshooting things like unmap network drives.

very frustrating since I don't know if a rebuild will even help...