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Distinguished Contributor
warrenandy
Posts: 121
Registered: ‎04-18-2012
Message 1 of 3 (443 Views)

Firewall Blocking Help!

443 Views, 2 Replies
06-15-2012 08:16 AM

I have some users who cannot get to help because of the firewall. I tried it on my machine and here are my results... ACADE 2012 = works fine, ACADE 2013 = Message says blocked by security (unless I go out to Internet Explorer) , ACADM 2012 = Messages says AutoCAD Exchange cannot connect to server, Inventor 2012 = works fine.

 

It seems I can go to help as long as it does it in IE, but if it try's to go out to the internet through the built in app it will not let it.

 

Anyone else seen this?

Andrew Warren
CAD & Data Management Specialist
Bridgestone Americas Tire Operations
andrew.warren@bellsouth.net
*Expert Elite*
TravisNave
Posts: 10,437
Registered: ‎01-14-2005
Message 2 of 3 (439 Views)

Re: Firewall Blocking Help!

06-15-2012 09:13 AM in reply to: warrenandy

Is Internet Explorer your default browser?  You might have to make an exception.

Distinguished Contributor
warrenandy
Posts: 121
Registered: ‎04-18-2012
Message 3 of 3 (433 Views)

Re: Firewall Blocking Help!

06-15-2012 10:35 AM in reply to: warrenandy

Yes it is, but it may be something more system wide. I only have a few users having problems (including me) but now I am getting the pop up to authenticate Proxy Server. So maybe the system is the problem. I run into weird stuff like this every week. A couple weeks ago computers and printers kept losing the DNS...

 

Thanks

Andrew Warren
CAD & Data Management Specialist
Bridgestone Americas Tire Operations
andrew.warren@bellsouth.net
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