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Contributor
digio
Posts: 14
Registered: ‎06-26-2003
Message 1 of 22 (2,166 Views)

DWG TrueConvert only run fro account that installs?

2166 Views, 21 Replies
01-11-2007 08:30 AM
We recently installed dwg true convert onto a number of machines with an adminstrative account but soon found out that the users of those machines could not run the software when logged in as themselves. When the user tries to run DWG true convert it attempts to do an another install and fails because they don't have rights to do the install. However (and obviously) if I log back in with adminaccount it will run.

Not sure what we missed....any advice on how to install for the user without giving them administrative rights to install it themselves?
Distinguished Contributor
troye
Posts: 1,077
Registered: ‎01-16-2006
Message 2 of 22 (2,166 Views)

Re: DWG TrueConvert only run fro account that installs?

01-11-2007 09:14 AM in reply to: digio
you have a couple of choices
1) Put the users into the administrators group on the local computers (they should be in there anyway)

2) make the c:\temp not read only and give the local user full control fo the c:\ and all of the subfolers
*Jerry G
Message 3 of 22 (2,166 Views)

Re: DWG TrueConvert only run fro account that installs?

01-11-2007 09:29 AM in reply to: digio
give them admin rights, install, take away admin rights.

digio wrote:
> We recently installed dwg true convert onto a number of machines with an adminstrative account but soon found out that the users of those machines could not run the software when logged in as themselves. When the user tries to run DWG true convert it attempts to do an another install and fails because they don't have rights to do the install. However (and obviously) if I log back in with adminaccount it will run.
>
> Not sure what we missed....any advice on how to install for the user without giving them administrative rights to install it themselves?
Distinguished Contributor
troye
Posts: 1,077
Registered: ‎01-16-2006
Message 4 of 22 (2,166 Views)

Re: DWG TrueConvert only run fro account that installs?

01-11-2007 09:34 AM in reply to: digio
they sould have admin permissions on the local dive anyway. keep them in the users group for the domain.
people like the above need take that computer management course again.
keep it simple less work for the IT people means mor money for the company Message was edited by: troye
*melanie stone
Message 5 of 22 (2,166 Views)

Re: DWG TrueConvert only run fro account that installs?

01-11-2007 09:47 AM in reply to: digio
as a 'user' and not IT, even I have to acknowledge that giving admin rights
isn't for all users. some will abuse the right (knowingly or out of
ignorance). that's up to the company to choose (sometimes right or wrong).
I was here for almost 2 years before I had admin rights on my pc (and then
others), and I've proven myself competent with them.
I know people who would be dangerous to say the least, and that wastes the
company's resources.

--
Melanie Perry
***not all who wander are lost***
http://mistressofthedorkness.blogspot.com/

wrote in message news:5448596@discussion.autodesk.com...
they sould have admin permissions on the local dive anyway. keep them in
the users group for the domain.
people like the above need take that computer management course again.
keep it simple less work for the IT people means mor money for the company

Message was edited by: troye
*Norman Yuan
Message 6 of 22 (2,166 Views)

Re: DWG TrueConvert only run fro account that installs?

01-11-2007 10:00 AM in reply to: digio
Making all CAD users as local admin would not "keep it simple and less work
for the IT people". Rather, it often gets the opposite, if the CAD users are
not very self-disciplinary enough.

So many (I'd say, mojority) CAD users that I know, know very little about
the OS and computer, even they use Acad for many years. However, almost
everyone likes to install/download different programs/files to their working
computers. This certainly make IT's job more complicated and increase the
chance of compromizing computer's working condition, not to mention the
danger of a user operating a computer constantly connected to the netwith
admin right, but having little knowledge of computer security.


wrote in message news:5448596@discussion.autodesk.com...
they sould have admin permissions on the local dive anyway. keep them in
the users group for the domain.
people like the above need take that computer management course again.
keep it simple less work for the IT people means mor money for the company

Message was edited by: troye
*Dean Saadallah
Message 7 of 22 (2,166 Views)

Re: DWG TrueConvert only run fro account that installs?

01-11-2007 10:27 AM in reply to: digio
It's like AutoCAD I believe: Local Admin rights first time a
user runs it, after that the user can run it with limited
account.

--
Dean Saadallah
Add-on products for LT
http://www.pendean.com/lt
--
Contributor
digio
Posts: 14
Registered: ‎06-26-2003
Message 8 of 22 (2,166 Views)

Re: DWG TrueConvert only run fro account that installs?

01-11-2007 10:32 AM in reply to: digio
Wow thanks every one for all the responses. I respect that each company has to do what works for them and the world is not a one size fits all kind of place. But from my chair and for any one curious to know…I will not be giving our users local admin rights to solve this.

This may work in some organizations and that is each company’s prerogative, but I’m in an enterprise environment. I manage over 500 CADD installations (along with a multitude of other design software) in over 23 geographic locations. Doing this would most certainly not make less work for me or our IT personnel.

Besides, even if I install it by giving the user account admin rights, and then remove those rights…what if another user logs onto the machine. Giving all users local admin rights on all machines to avoid an issue with one small utility program would be ridiculous for us to do.

Plus, in my specific “real world” I do installs at off peak hours. We package and distribute our software to our users using SMS, scripts etc. I do not want to have to interrupt my users at work during the day or reset their passwords on them just so I can log in with their account do an install. For us it is not more productive or making us more money to have 500 users spend x amount of time performing installs on their pc’s when they could be doing chargeable work.

In my humble opinion, the software install was packaged incorrectly and I will log it with Autodesk web support. I can deploy and install all of my other software for Autodesk without having the user do it with local admin rights. I expect the same for DWG TrueConvert. It should be installable by an admin account and all user accounts should be able to run it on the PC with out any additional rights..no excuses.
Distinguished Contributor
troye
Posts: 1,077
Registered: ‎01-16-2006
Message 9 of 22 (2,166 Views)

Re: DWG TrueConvert only run fro account that installs?

01-11-2007 10:44 AM in reply to: digio
the domain admins can put the user in the administrators group. they can also give that user the same permissions that they had in the users group
*Dennis Jeffrey
Message 10 of 22 (2,166 Views)

Re: DWG TrueConvert only run fro account that installs?

01-12-2007 12:43 PM in reply to: digio
Try PowerUser rights....

--
Inventor AIP11 sp2
Dennis Jeffrey, AICE, MICE
Center for Design Excellence
260-312-6188
wrote in message news:5448467@discussion.autodesk.com...
We recently installed dwg true convert onto a number of machines with an
adminstrative account but soon found out that the users of those machines
could not run the software when logged in as themselves. When the user
tries to run DWG true convert it attempts to do an another install and fails
because they don't have rights to do the install. However (and obviously)
if I log back in with adminaccount it will run.

Not sure what we missed....any advice on how to install for the user without
giving them administrative rights to install it themselves?
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