Buzzsaw General Discussion

Buzzsaw General Discussion

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*Sheppard, Scott
Message 1 of 4 (45 Views)

Word 97 errors - message only

45 Views, 3 Replies
11-30-2001 02:02 AM
You are running ProjectPoint inside of Internet Explorer. ProjectPoint is

trying to run Word. Often times Word inside of ProjectPoint which is inside

of Internet Explorer has problems. If you try running ProjectPoint as a

stand-alone application, as in "c:\program files\Buzzsaw.com

ProjectPoint\ProjectPoint.exe" does the problem still occur? My prediction

is that it will not.


"john" <here@there.com> wrote in message

news:C7EC14BEA56C22F030758A54C7F0F996@in.WebX.maYIadrTaRb...

> We are getting Winword errors when trying view or print documents from

> either the local projectpoint application or even going out thru IE 5.0 to

> access our project folders. We are using Word 97 to access word

Documents.

> The error we are getting is:

>

> This program has performed an illegal operations and will be shut down.

> Once you click the details you get:

>

> WINWORD caused an invalid page fault in module WINWORD.EXE at

0177:3000fe304

>

> We are getting this on multiple machine and even while using different

Word

> files on Projectpoint.


*Brown, Anne
Message 2 of 4 (45 Views)

Word 97 errors - message only

11-30-2001 10:46 AM in reply to: *Sheppard, Scott
The original of this message with attached file has been moved to
Customer Files
(news://discussion.autodesk.com/autodesk.autocad.customer-files or
http://discussion.autodesk.com/WebX?14@@.ee940b5). Please do not post
files or graphics in product support groups.

See the newsgroup guidelines at
http://discussion.autodesk.com/webx?groundrules.
--
Anne Brown
Manager, Moderator
Autodesk Product Support discussion groups
Discussion Q&A: http://www.autodesk.com/discussion

Subject:
Word 97 errors
Date:
Fri, 30 Nov 2001 08:56:01 -0800
From:
"john"
Newsgroups:
autodesk.buzzsaw.projectpoint

We are getting Winword errors when trying view or print documents from
either the local projectpoint application or even going out thru IE 5.0
to
access our project folders. We are using Word 97 to access word
Documents.
The error we are getting is:

This program has performed an illegal operations and will be shut down.
Once you click the details you get:

WINWORD caused an invalid page fault in module WINWORD.EXE at
0177:3000fe304

We are getting this on multiple machine and even while using different
Word
files on Projectpoint.

I have attached the first error message that we get when this occurs.

Thanks for you help!

Brian

Attachments: winworderror.bmp
*Smith, Greg
Message 3 of 4 (45 Views)

Word 97 errors - message only

12-05-2001 12:23 AM in reply to: *Sheppard, Scott
We have both environments setup - a couple using
the EXE on the local machine and a couple accessing thru the web, both get the
same error.  I am wondering because we are on a corporate network running
Novell OS and Small business server (that uses Proxy Server) behind a
firewall, could this come into play.  We only allow web and ftp traffic
thru those specified ports.  Does Buzzsaw use specific ports besides port
80 for web traffic?  Is there a list of  Pre Requisite requirements
that we can check, like, the least size PC, the oldest Operating systems, the
oldest version of office, and such that we can check to make sure that we do
meet your requirements? 

 

Thanks again!

 

 



style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">You
are running ProjectPoint inside of Internet Explorer. ProjectPoint
is

trying to run Word. Often times Word inside of ProjectPoint which is
inside

of Internet Explorer has problems. If you try running
ProjectPoint as a

stand-alone application, as in "c:\program
files\Buzzsaw.com

ProjectPoint\ProjectPoint.exe" does the problem still
occur? My prediction

is that it will not.



"john" <here@there.com> wrote in
message

news:C7EC14BEA56C22F030758A54C7F0F996@in.WebX.maYIadrTaRb...

>
We are getting Winword errors when trying view or print documents
from

> either the local projectpoint application or even going out
thru IE 5.0 to

> access our project folders. We are using Word 97 to
access word

Documents.

> The error we are getting
is:

>

> This program has performed an illegal operations
and will be shut down.

> Once you click the details you
get:

>

> WINWORD caused an invalid page fault in module
WINWORD.EXE at

0177:3000fe304

>

> We are getting
this on multiple machine and even while using
different

Word

> files on
Projectpoint.

*Sheppard, Scott
Message 4 of 4 (45 Views)

Word 97 errors - message only

12-05-2001 01:45 AM in reply to: *Sheppard, Scott
It could be related to the firewall. You should
open up 64.75.26.36 to be sure.


style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">

We have both environments setup - a couple using
the EXE on the local machine and a couple accessing thru the web, both get the
same error.  I am wondering because we are on a corporate network running
Novell OS and Small business server (that uses Proxy Server) behind
a firewall, could this come into play.  We only allow web and ftp traffic
thru those specified ports.  Does Buzzsaw use specific ports besides port
80 for web traffic?  Is there a list of  Pre Requisite requirements
that we can check, like, the least size PC, the oldest Operating systems, the
oldest version of office, and such that we can check to make sure that we do
meet your requirements? 

 

Thanks again!

 

 



style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">You
are running ProjectPoint inside of Internet Explorer. ProjectPoint
is

trying to run Word. Often times Word inside of ProjectPoint which
is inside

of Internet Explorer has problems. If you try running
ProjectPoint as a

stand-alone application, as in "c:\program
files\Buzzsaw.com

ProjectPoint\ProjectPoint.exe" does the problem
still occur? My prediction

is that it will not.



"john" <here@there.com> wrote in
message

news:C7EC14BEA56C22F030758A54C7F0F996@in.WebX.maYIadrTaRb...

>
We are getting Winword errors when trying view or print documents
from

> either the local projectpoint application or even going out
thru IE 5.0 to

> access our project folders. We are using Word 97
to access word

Documents.

> The error we are getting
is:

>

> This program has performed an illegal operations
and will be shut down.

> Once you click the details you
get:

>

> WINWORD caused an invalid page fault in module
WINWORD.EXE at

0177:3000fe304

>

> We are getting
this on multiple machine and even while using
different

Word

> files on
Projectpoint.

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