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Window's can't open this file buzzsaw.prjpt6

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Message 1 of 2
mickiebims
2095 Views, 1 Reply

Window's can't open this file buzzsaw.prjpt6

Client is using buzzsaw to distribute files and upon clicking link in email the user gets the download bar with open / run options.  I'm not sure what the problem is as this was apparently working 2 days ago.  Any help greatly appreciated.

 

-Mick

 

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nbraun
in reply to: mickiebims

Hi Mick,

 

Thank you for participating in the forum.

 

The error you provided is seen when the Buzzsaw Windows Client cannot be launched from a URL typically received via email.

 

To resolve the issue can you please reinstall the Buzzsaw Client using the below link?

http://projectpoint.buzzsaw.com/!/download/Buzzsaw-EN.exe

 

Thank you !

Nick

 

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