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Uploading drawings - error message

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Message 1 of 9
dderksen
257 Views, 8 Replies
‎04-17-2002 12:55 AM
‎04-17-2002 12:55 AM

Uploading drawings - error message

When I try and add a new drawing (AutoCAD 2000, about 775kb), I am receiving an error saying 'member not found'. I am the site administrator for our site and have tried a couple different users to see if they can upload it. All attempts have been unsucessful.
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Message 2 of 9
dderksen
in reply to: dderksen
‎04-17-2002 12:56 AM
‎04-17-2002 12:56 AM

Forget it, answered my own question by reading the other posts.
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Message 3 of 9
Anonymous
in reply to: dderksen
‎04-17-2002 01:19 AM
‎04-17-2002 01:19 AM

Frankly I'm concerned there are not more messages on this board considering
all of the problems encountered since the 2.2 update March 30th. I've hit
snags every day with this build and it's driving me nuts.Most likely you
made the same mistake I made by following the instructions and downloading
the original install program, ver. 17. This file is corrupt.

The "quick fix" from Autodesk is to uninstall the existing ProjectPoint
program then go to www.projectpoint.com Follow the instructions there and
type your client site name in the prompt, then access your site. This will
force ProjectPoint to load the traditional way with what will probably be
ver. 18.

If this is ver.18, it will fix the "member not found" problem, but there are
others. If you upload by selecting a local directory and copying that to
your project, any new files within that directory will not upload in their
proper sub-directories, but will be placed in the target upload directory.

This is product support's solution for that problem:
_______________________________________________________
You can obtain this build from the following location. Go ahead and save
this to disk and then run the installation.
http://projectpoint.buzzsaw.com/customercare/HWI/New%20Client/PPoint2.exe?Pu
blic Please make sure that when you save the file, you add the ".exe" after
the PPoint file name.

Note that only users that experience this problem should install build 24 of
the ProjectPoint 2.2 client.
Let us know if you have any questions. Thank you!

Marloue A. Cruzat
Product Support Engineer
Building Collaboration Services
Autodesk, Inc.
(800) 892-0449
marloue.cruzat@autodesk.com
_______________________________________________________
You should be aware we are still experiencing more problems such as:
The "new" xref download feature does not work at all.
The ability upload attached xrefs now fails to do so.
The ability to create a new user within a company by copying an existing one
does not work. If you only new how tired I am of typing in Wimberly
Allison Tong & Goo.

Hope this helps.

Jim Grady
WATG Architects
jgrady@watg.com

"dderksen" wrote in message
news:f0d3713.-1@WebX.maYIadrTaRb...
When I try and add a new drawing (AutoCAD 2000, about 775kb), I am receiving
an error saying 'member not found'. I am the site administrator for our site
and have tried a couple different users to see if they can upload it. All
attempts have been unsucessful.
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Message 4 of 9
mike.harvey
Community Visitor
in reply to: dderksen
‎04-17-2002 04:58 PM
‎04-17-2002 04:58 PM

Jim

We had similar problems when we were using the automatic download. We found that by downloading the ppoint2.exe file first from http://projectpoint.buzzsaw.com/!/download/PPoint2.exe
and then installing the exe file on the PC solved the problem.

Mike Harvey
PRP Architects
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Message 5 of 9
Anonymous
in reply to: dderksen
‎04-18-2002 08:25 AM
‎04-18-2002 08:25 AM

This problem is corrected in both the latest CAB
file and EXE installers. We are up to build 24 on the site.


style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
When
I try and add a new drawing (AutoCAD 2000, about 775kb), I am receiving an
error saying 'member not found'. I am the site administrator for our site and
have tried a couple different users to see if they can upload it. All attempts
have been unsucessful.
Report
0 Likes
Message 6 of 9
Anonymous
in reply to: dderksen
‎04-18-2002 08:30 AM
‎04-18-2002 08:30 AM

ProjectPoint 2.2 (build 480.24), deployed April 16, 2002
Features: Performance improvements for XREF processing on XREF upload;
Formatting improvement to email message bodies to increase probability of
delivery
Fixes: Corrected "Server Busy..." problem when uploading drawings with
numerous XREFs; Corrected drag and drop behavior for empty folders with
subfolders; Removed extraneous "Send Password (remove)" option from the
member list user interface; AutoCAD 2002 users can access ProjectPoint sites
through the orange Buzzsaw file open icon; Enlarged dialog boxes to
accommodate longer Japanese text


ProjectPoint 2.2 (build 480.18), deployed April 3, 2002
Features: Email messages as part of discussions and markup
Fixes: Proper installation of XREF resolution library to fix "Member
not found" error; Corrected "XREFs not found" when viewing some AutoCAD
drawings; Unmapping users is restricted to users for themselves or site
admins for other users; Changing passwords is restricted to users for
themselves (Site admins may resend a new system generated password);
Installs as "Autodesk ProjectPoint" to be consistent with other Autodesk
products; Message corrections for the Japanese ProjectPoint client; Japanese
"ProjectPoint Welcome..." messages use English email Subject lines; Japanese
messages use local Japanese phone number as contact information for Japanese
customers



"Jim Grady" wrote in message
news:17659109343BA1CBE7382C97F7A98D0A@in.WebX.maYIadrTaRb...
> Frankly I'm concerned there are not more messages on this board
considering
> all of the problems encountered since the 2.2 update March 30th. I've hit
> snags every day with this build and it's driving me nuts.Most likely you
> made the same mistake I made by following the instructions and downloading
> the original install program, ver. 17. This file is corrupt.
>
> The "quick fix" from Autodesk is to uninstall the existing ProjectPoint
> program then go to www.projectpoint.com Follow the instructions there
and
> type your client site name in the prompt, then access your site. This
will
> force ProjectPoint to load the traditional way with what will probably be
> ver. 18.
>
> If this is ver.18, it will fix the "member not found" problem, but there
are
> others. If you upload by selecting a local directory and copying that to
> your project, any new files within that directory will not upload in their
> proper sub-directories, but will be placed in the target upload directory.
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Message 7 of 9
Anonymous
in reply to: dderksen
‎04-18-2002 08:38 AM
‎04-18-2002 08:38 AM

Yes. The current PPoint2.exe or the CAB file
(uninstall ProjectPoint first) will properly install. This problem occurred
because of a once in a lifetime hiccup in our build process. I am sorry for the
hassle.


style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
Jim

We had similar problems when we were using the automatic download. We found
that by downloading the ppoint2.exe file first from
href="http://projectpoint.buzzsaw.com/!/download/PPoint2.exe">http://projectpoint.buzzsaw.com/!/d...

and then installing the exe file on the PC solved the problem.

Mike Harvey
PRP Architects

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Message 8 of 9
Anonymous
in reply to: dderksen
‎04-22-2002 12:49 AM
‎04-22-2002 12:49 AM

Gee, was this a beta release?


style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">

Yes. The current PPoint2.exe or the CAB file
(uninstall ProjectPoint first) will properly install. This problem occurred
because of a once in a lifetime hiccup in our build process. I am sorry for
the hassle.


style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
Jim

We had similar problems when we were using the automatic download. We
found that by downloading the ppoint2.exe file first from
href="http://projectpoint.buzzsaw.com/!/download/PPoint2.exe">http://projectpoint.buzzsaw.com/!...

and then installing the exe file on the PC solved the problem.

Mike Harvey
PRP Architects

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Message 9 of 9
Anonymous
in reply to: dderksen
‎04-22-2002 08:58 AM
‎04-22-2002 08:58 AM

Sadly no. The hiccup occurred when making the
golden master. The previous 479 builds went just fine.


style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">

Gee, was this a beta release?


style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">

Yes. The current PPoint2.exe or the CAB file
(uninstall ProjectPoint first) will properly install. This problem occurred
because of a once in a lifetime hiccup in our build process. I am sorry for
the hassle.


style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
Jim

We had similar problems when we were using the automatic download. We
found that by downloading the ppoint2.exe file first from
href="http://projectpoint.buzzsaw.com/!/download/PPoint2.exe">http://projectpoint.buzzsaw.com...

and then installing the exe file on the PC solved the problem.

Mike Harvey
PRP
Architects

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