1. I just tried this, and it worked great for me. I went right to a text
file on my site. Do you have any spaces in the project, folder, or file
names that could be causing the browser to interpret only part of the link.
Are you using a foreign language operating system or a set of names with
extended ASCII characters? Other than that, I can't imagine why this would
happen. What URL is failing for you?
2. All references to that have
http://projectpoint.buzzsaw.com/client/project/folder/file make sure you
have the latest application files. When using the browser, this is what it
does when "/client" is in the URL. If you want to avoid this, you can create
a "thin client" URL by simply removing "/client" as in
http://projectpoint.buzzsaw.com/project/folder/file. That should take you
right to the file without any checking.The ProjectPoint application is a
single document interface, and one instance does not reference any other
instances. The dynamic load libraries (DLLs) are already in memory, so they
don't get reloaded, but as far as an up and running client suddenly
switching to the new file - it does not do that.
3. With regard to viewing of Excel files, if you run in the browser, there
is always difficulty. Internet Explorer (the main program) is running
ProjectPoint which is running Excel. If you use ProjectPoint.exe directly,
things work out better. It's only ProjectPoint.exe (the main program)
running Excel.exe. This has been a day one problem. What operating system
are you using?
"Greg" wrote in message
news:950EE84641E9C01C72B9EFCB1A68CC18@in.WebX.maYIadrTaRb...
> 1. If I recieve a link via email and click it, it takes me to the site
info
> page or the project files page and not to the document or folder itself.
> Why?
>
> 2. If I have Buzzsaw open and recieve a link via email and click on it it
> opens a second session of IE, attempts to download the client for about 1
> second, recognizes I have it and then takes me to the project files screen
> after login. Why can't it see I have it open and take me to the document?
>
> 3. I am having more users report in with not being able to view excel
files
> on the version of 5. We consistently get error dialogs when attempting to
> view. Have you had more reports of this?
>
>