Buzzsaw General Discussion

New Member
Posts: 2
Registered: ‎08-03-2010
Message 1 of 4 (848 Views)

Problems uploading

848 Views, 3 Replies
08-03-2010 07:27 AM

When I drag 'n' drop files/folders into Buzzsaw they don't seem to be uploading properly, they appear in Buzzsaw but when I refresh they are 0 in size. The only way it appears to work is if I  'Add' files but it was all working fine previously.

Does anyone know what the problem can be?



Active Contributor
Posts: 31
Registered: ‎03-16-2009
Message 2 of 4 (846 Views)

Re: Problems uploading

08-03-2010 08:35 AM in reply to: cliu17

Give the files more time to finish uploading to the Buzzsaw servers.  A file with a size of "0" indicates that the file didn't completely upload.  



New Member
Posts: 2
Registered: ‎08-03-2010
Message 3 of 4 (844 Views)

Re: Problems uploading

08-03-2010 08:42 AM in reply to: jmcadres

I understand the files need time but when I upload there is no progress bar so I know that

it hasn't uploaded properly. Even a file of 5KB shows up as 0 in size, it works fine if I 'Add' files but not when I drag and drop. I've been using Buzzsaw daily for  5 years and this is the first time this has happened, it worked fine up until yesterday?!

Posts: 31
Registered: ‎06-20-2002
Message 4 of 4 (676 Views)

Re: Problems uploading

10-26-2010 02:33 PM in reply to: cliu17

Have you been able to resolve this problem?  If not, please contact our support team  (

Post to the Community

Have questions about Autodesk products? Ask the community.

New Post
Need installation help?

Start with some of our most frequented solutions to get help installing your software.

New Buzzsaw Category!

The Buzzsaw forum has moved into it's very own category page, and can no longer be found within the Additional Product Forums.

Are You Going To Be @ AU 2014? Feel free to drop by our AU topic post and share your plans, plug a class that you're teaching, or simply check out who else from the community might be in attendance. Ohh and don't forgot to stop by the Autodesk Help | Learn | Collaborate booths in the Exhibit Hall and meet our community team if you get a chance!