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When an associate is trying to login, he recieves the message - “Could not establish connection with Buzzsaw the server. Please contact Buzzsaw Customer Care." I can login with no problem. Any suggestions on what this could be?? Thanks in advance for any help.
I am having the same issue. Now my question to you is... Are there symbols that are in the login and error message? I have those and i can not get rid of them. I have been working on this matter for 3 weeks now and still have no answer. If there is something that you may know please share and vice versa.
The error you are seeing is typically caused by a corrupted installation of Buzzsaw. To resolve the issue we need to perform a full uninstall and reinstall of the client using the below steps:
1) Uninstall Buzzsaw 2) Delete the Program Files folder for Buzzsaw (C:\Program Files (x86)\Autodesk\Autodesk Buzzsaw 2013) 3) Delete the Registry Keys for Buzzsaw (HKEY_CURRENT_USER\Software\Autodesk\ProjectPoint-2013) 4) Restart the computer 5) Reinstall Buzzsaw and login as normal
![Autodesk Design & Make Report](https://forums.autodesk.com/t5/image/serverpage/image-id/1350519iCB55845EBFC43016/image-size/large?v=v2&px=999" "Autodesk Design & Make Report")