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log in problems

1 REPLY 1
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Message 1 of 2
vector1
145 Views, 1 Reply

log in problems

set up software trial buzzsaw site but
it asks for user name and password..
i remember clearly setting up password
but i don't think there was ever a mention
of "username".. where was or is the
username supposed to be?
1 REPLY 1
Message 2 of 2
steve.williams
in reply to: vector1

Hi vector1 -

If you created a trial site, there was a field for "user name" that you were required to input.

If you included your correct email address, it sent you a link to your email that should allow you to log on.

If you still can't get in, call (800) 892-0449 and let them know your site name and email address, and they can reset your password.

Once you log in once, you can choose "remember this password" and it will auto-fill in the username/password when you select your site.

Hope that helps,
Steve

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