HTTP 500 error when using View or Edit Online

[ForrestJudd]

I'm having trouble editing AutoCAD DWG files online when launching from Buzzsaw Web Access.  I've tried multiple browsers, multiple computers, and multiple files.  Each time when I get redirected to AutoCADWS.com I get the following:

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HTTP Status 500 -

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type Exception report

message

description The server encountered an internal error () that prevented it from fulfilling this request.

exception

javax.servlet.ServletException: java.lang.IllegalArgumentException: Control character in cookie value, consider BASE64 encoding your value
	planplatform.servlet.ApplicationServlet.doPost(ApplicationServlet.java:135)
	planplatform.servlet.ApplicationServlet.doGet(ApplicationServlet.java:61)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:617)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
	planplatform.Auth.AuthFilter.doFilter(AuthFilter.java:148)
	planplatform.cors.CorsFilter.doFilter(CorsFilter.java:61)

root cause

java.lang.IllegalArgumentException: Control character in cookie value, consider BASE64 encoding your value
	org.apache.tomcat.util.http.ServerCookie.maybeQuote2(ServerCookie.java:396)
	org.apache.tomcat.util.http.ServerCookie.maybeQuote2(ServerCookie.java:389)
	org.apache.tomcat.util.http.ServerCookie.appendCookieValue(ServerCookie.java:293)
	org.apache.catalina.connector.Response.addCookieInternal(Response.java:1010)
	org.apache.catalina.connector.Response.addCookieInternal(Response.java:979)
	org.apache.catalina.connector.Response.addCookie(Response.java:967)
	org.apache.catalina.connector.ResponseFacade.addCookie(ResponseFacade.java:343)
	planplatform.Auth.CookieManager.setCookie(CookieManager.java:76)
	planplatform.Auth.CookieManager.addCookie(CookieManager.java:26)
	planplatform.Auth.LoginSessionCookiesUtils.addSessionCookies(LoginSessionCookiesUtils.java:27)
	planplatform.login.LoginUtils.createUserTokenAndUpdateCookies(LoginUtils.java:641)
	planplatform.servlet.OpenInWSServlet.internalPost(OpenInWSServlet.java:88)
	planplatform.servlet.ApplicationServlet.doPost(ApplicationServlet.java:122)
	planplatform.servlet.ApplicationServlet.doGet(ApplicationServlet.java:61)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:617)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
	planplatform.Auth.AuthFilter.doFilter(AuthFilter.java:148)
	planplatform.cors.CorsFilter.doFilter(CorsFilter.java:61)

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Is this a known issue?  It's been happening for several days.  This is also a trial site - I'm not sure if that makes any difference.

I'm able to edit other drawings (already uploaded via other means) using AutoCAD WS and AutoCAD 360 via the browser without issue.

[ShanaProd]

Hi ForrestJudd - thanks for the report. We are aware of this issue and are working on a resolution for it. In the meantime, as you've discovered, you can upload files directly to Autodesk 360 and edit them online from there.

Thanks,

Shana

[ArniVidar]

I am seeing the exact same behavior today.

Is it still not fixed, or broken again?