Buzzsaw General Discussion

Buzzsaw General Discussion

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Active Contributor
ForrestJudd
Posts: 38
Registered: ‎04-28-2008
Message 1 of 3 (703 Views)

HTTP 500 error when using View or Edit Online

703 Views, 2 Replies
08-14-2013 10:34 AM

I'm having trouble editing AutoCAD DWG files online when launching from Buzzsaw Web Access.  I've tried multiple browsers, multiple computers, and multiple files.  Each time when I get redirected to AutoCADWS.com I get the following:

 

 

---

 

HTTP Status 500 -


type Exception report

message

description The server encountered an internal error () that prevented it from fulfilling this request.

exception

javax.servlet.ServletException: java.lang.IllegalArgumentException: Control character in cookie value, consider BASE64 encoding your value
	planplatform.servlet.ApplicationServlet.doPost(ApplicationServlet.java:135)
	planplatform.servlet.ApplicationServlet.doGet(ApplicationServlet.java:61)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:617)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
	planplatform.Auth.AuthFilter.doFilter(AuthFilter.java:148)
	planplatform.cors.CorsFilter.doFilter(CorsFilter.java:61)

root cause

 

java.lang.IllegalArgumentException: Control character in cookie value, consider BASE64 encoding your value
	org.apache.tomcat.util.http.ServerCookie.maybeQuote2(ServerCookie.java:396)
	org.apache.tomcat.util.http.ServerCookie.maybeQuote2(ServerCookie.java:389)
	org.apache.tomcat.util.http.ServerCookie.appendCookieValue(ServerCookie.java:293)
	org.apache.catalina.connector.Response.addCookieInternal(Response.java:1010)
	org.apache.catalina.connector.Response.addCookieInternal(Response.java:979)
	org.apache.catalina.connector.Response.addCookie(Response.java:967)
	org.apache.catalina.connector.ResponseFacade.addCookie(ResponseFacade.java:343)
	planplatform.Auth.CookieManager.setCookie(CookieManager.java:76)
	planplatform.Auth.CookieManager.addCookie(CookieManager.java:26)
	planplatform.Auth.LoginSessionCookiesUtils.addSessionCookies(LoginSessionCookiesUtils.java:27)
	planplatform.login.LoginUtils.createUserTokenAndUpdateCookies(LoginUtils.java:641)
	planplatform.servlet.OpenInWSServlet.internalPost(OpenInWSServlet.java:88)
	planplatform.servlet.ApplicationServlet.doPost(ApplicationServlet.java:122)
	planplatform.servlet.ApplicationServlet.doGet(ApplicationServlet.java:61)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:617)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
	planplatform.Auth.AuthFilter.doFilter(AuthFilter.java:148)
	planplatform.cors.CorsFilter.doFilter(CorsFilter.java:61)

---

 

Is this a known issue?  It's been happening for several days.  This is also a trial site - I'm not sure if that makes any difference.

I'm able to edit other drawings (already uploaded via other means) using AutoCAD WS and AutoCAD 360 via the browser without issue.

 

 
Employee
priwer
Posts: 147
Registered: ‎07-17-2007
Message 2 of 3 (681 Views)

Re: HTTP 500 error when using View or Edit Online

08-19-2013 12:54 PM in reply to: ForrestJudd

Hi ForrestJudd - thanks for the report. We are aware of this issue and are working on a resolution for it. In the meantime, as you've discovered, you can upload files directly to Autodesk 360 and edit them online from there.

 

Thanks,

Shana

 

Active Contributor
ArniVidar
Posts: 41
Registered: ‎10-23-2008
Message 3 of 3 (586 Views)

Re: HTTP 500 error when using View or Edit Online

10-31-2013 11:39 AM in reply to: priwer

I am seeing the exact same behavior today.

 

Is it still not fixed, or broken again?

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