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Email Notifications

2 REPLIES 2
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Message 1 of 3
smanor
229 Views, 2 Replies

Email Notifications

I have had multiple complaints from members that the links within an e-mail notification does not navigate to the newly posted file. I have the same problem but it is not consistent. Some links only prompt the Buzzsaw Software to open, but do not navigate to the correct file. Is there any settings on my computer or e-mail that I could change to correct the problem? Any suggestions would be greatly appreciated. Thanks.
2 REPLIES 2
Message 2 of 3
keith.pierce
in reply to: smanor

I would contact Support (1-800-892-0449 in North America), especially since you are getting multiple complaints.
Message 3 of 3
smanor
in reply to: smanor

I did contact support. And the use of the "&" in the folder or file names causes the link to be invalid. Thanks for your reply.

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