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Buzzsaw Server Error

3 REPLIES 3
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Message 1 of 4
clee
1070 Views, 3 Replies

Buzzsaw Server Error

HI there - is anyone receiving a buzzsaw server error when attempting to empty the recycle bin or upload a document?  We tested in both the thin and thick client. 

 

Error when emptying the recycle bin:

Database error: The Buzzsaw server may be down.  Please contact customer care.

 

3 REPLIES 3
Message 2 of 4
gregg.stanley
in reply to: clee

I sent this to Product Support to investigate. Thanks for letting us know.

 

Gregg Stanley

Product Manager - Autodesk 360 Community and Buzzsaw



Gregg Stanley
QA Analyst
AEC
Autodesk, Inc.

Message 3 of 4
clee
in reply to: gregg.stanley

Thanks Gregg.  Would you mind keeping us updated in case our customers inquire?  Thanks so much.

Message 4 of 4
clee
in reply to: clee

Hi Greg,

Were we able to identify root cause to this error experienced last week?

 

Thanks,

Carol

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