Buzzsaw General Discussion

Buzzsaw General Discussion

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Member
clee
Posts: 3
Registered: ‎07-24-2012
Message 1 of 4 (888 Views)

Buzzsaw Server Error

888 Views, 3 Replies
08-17-2012 10:56 AM

HI there - is anyone receiving a buzzsaw server error when attempting to empty the recycle bin or upload a document?  We tested in both the thin and thick client. 

 

Error when emptying the recycle bin:

Database error: The Buzzsaw server may be down.  Please contact customer care.

 

Employee
gregg.stanley
Posts: 118
Registered: ‎01-19-2006
Message 2 of 4 (886 Views)

Re: Buzzsaw Server Error

08-17-2012 10:59 AM in reply to: clee

I sent this to Product Support to investigate. Thanks for letting us know.

 

Gregg Stanley

Product Manager - Autodesk 360 Community and Buzzsaw



Gregg Stanley
QA Analyst
AEC
Autodesk, Inc.

Member
clee
Posts: 3
Registered: ‎07-24-2012
Message 3 of 4 (879 Views)

Re: Buzzsaw Server Error

08-17-2012 12:13 PM in reply to: gregg.stanley

Thanks Gregg.  Would you mind keeping us updated in case our customers inquire?  Thanks so much.

Member
clee
Posts: 3
Registered: ‎07-24-2012
Message 4 of 4 (850 Views)

Re: Buzzsaw Server Error

08-22-2012 09:25 AM in reply to: clee

Hi Greg,

Were we able to identify root cause to this error experienced last week?

 

Thanks,

Carol

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