Buzzsaw General Discussion

Buzzsaw General Discussion

Reply
Valued Contributor
clastrilla
Posts: 63
Registered: ‎09-07-2011
Message 1 of 1 (366 Views)

Buzzsaw mobile app not logging in

366 Views, 0 Replies
01-30-2014 07:38 PM

Hi All,

 

Can anyone suggest if the Buzzsaw mobile app for iOS requires certain ports open on a firewall?

 

When I'm on my office network (WiFi), the Buzzsaw mobile app (both for iPad and iPhone) fails logging in - giving the error "An error has occured - A connection failure occured"

 

When using the iPhone's 4G data, or the iPad on another network (home WiFi) - it works just fine. Which leads me to think it's something in the office firewall preventing it from connecting. That being said, even on the office WiFi network, Buzzsaw webclient and Buzzsaw Windows application works just fine.

 

Any ideas?

 

Thanks and BR,


Carlos

Post to the Community

Have questions about Autodesk products? Ask the community.

New Post
Need installation help?

Start with some of our most frequented solutions to get help installing your software.

New Buzzsaw Category!

The Buzzsaw forum has moved into it's very own category page, and can no longer be found within the Additional Product Forums.

Announcements
Do you have 60 seconds to spare? The Autodesk Community Team is revamping our site ranking system and we want your feedback! Please click here to launch the 5 question survey. As always your input is greatly appreciated.