Reviewer Browser Model Display Clipping Problem

[robert.stuart]

I am trying to share views with external project team members that I have assigned Reviewer status. They are using the latest iterations of Google Chrome and Internet Explorer 11. When orbiting models, we are having some very strange clipping plane effects. From some angles I can zoom right in and it behaves normally. From others, I can't zoom in at all with out it clipping entirely. From the starting view, I can't orbit more than 90 degrees in any direction without the model disapearing all together. This isn't a large project and we have a normal merged model setup with individual models loaded for each discipline. I have also tried sharing single models and the same problem occurs. The problem doesn't exist on the desktop application or iPad App.

Am I doing something wrong here or is this a bug? Any suggestions would be greatly appreciated.

Cheers,

Rob

[anil_mistry]

Hello Robert,

Thanks for the great question! I’m currently troubleshooting this behavior in our test environment will give you an update as soon as one is available.

Thank you and have a great day!

Best regards,

[robert.stuart]

Thanks Anil. Please let me know if I can help in any way. I would be happy to add you as a Reviewer to some of our projects if need be.

Cheers,

Rob

[robert.stuart]

To anyone experiencing this, 

After several seriously frustrating days of testing and experimentation, I finally got this working properly (without the annoying clipping effect). All of our other projects were working perfectly so I couldn't work out why this wasn't - particularly because it worked fine in the desktop app and on the iPad. It turns out Glue's browser add-on for model viewing doesn't like it when the Project Base Point is too far from the Survey Point in Revit. In this case it was pretty extreme - 716km N/S x 298km E/W away - due to initially acquiring some pretty strange coordinates from a DWG survey. I simply moved the models (via the PBP) over to the Shared Survey Point (which was at N/S:0 E/W:0) and hey presto. I don't know exactly how far out you can go (from the Survey Point) before this behaviour starts, but there is definitely a limit!

Cheers,

Rob

[mark_hughes3]

Does anyone have another solution rather than moving the project content closer?  Our project require exact coordinate location and the option to move them is off the table.

The clipping is quite annoying.  Is there a camera depth setting in Revit that needs to be modified?

Help will be appreciated.

[dpadgett]

Has there been any follow up on the question below? Is there any other solution besides moving the project base point/survey base point closer together?

---

@mark_hughes3 wrote:

Does anyone have another solution rather than moving the project content closer?  Our project require exact coordinate location and the option to move them is off the table.

The clipping is quite annoying.  Is there a camera depth setting in Revit that needs to be modified?

Help will be appreciated.

---