Cloud Credit Problem

[Anonymous]

I need an Autodesk Contact that can get my Cloud Credit problem resolved. I have not been able to render for over five days now for a product I have paid for. If these services can not work properly or be fixed then how can you sell them. As a business owner I look to these products to get my job done.

How can you expect people to use this service if it does not work and you can not support it.

Five days with no answers!

[jessica.t]

Hi @Anonymous,

We understand your frustration and have already contacted the customer service team for immediate resolution, did you receive my last response from your other post? Your case is a top priority, I apologize for the inconvenience this has been. Thank you for working with us to get this issue resolved.