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*Norris, Ric
Message 1 of 10 (260 Views)

QuickCAD 8 - Bug No.1 & 2..???

260 Views, 9 Replies
12-04-2001 06:18 PM
Although mentioned in 1 of my previous posts, I had deleted QuickCAD 8...I
have since re-installed it to find out a little more.

Two things that don't make sense:

1. .DWG's (R14) don't import as well into 8 as they do in 7....particularly
arcs....and even more particularly, blocks with attributes. I don't know
why this is. I will continue to use QC7.

2. Every now and again I get a message to insert the QC8 disk after Windows
Installer appears....it happened again tonight when (simply) opening
Internet Explorer. I don't know why this is....perhaps it has something to
do with all the web content/Point A business. I will continue to use QC7.

Ric Norris.
http://users.bigpond.net.au/cavedrawings
*CL
Message 2 of 10 (260 Views)

Re: QuickCAD 8 - Bug No.1 & 2..???

12-05-2001 02:42 AM in reply to: *Norris, Ric
Oh Boy, here we go again..... new software that doesn't work. I see bugs 345678
on the horizon.

Right when I need 2 more copys at the shop.

What to do..... try to find some new leftover copies of 7 ? (you know I can't
buy a used one) or Ditch this whole sob story once and for all? Sheeez.

Ric Norris wrote:

> Although mentioned in 1 of my previous posts, I had deleted QuickCAD 8...I
> have since re-installed it to find out a little more.
>
> Two things that don't make sense:
>
> 1. .DWG's (R14) don't import as well into 8 as they do in 7....particularly
> arcs....and even more particularly, blocks with attributes. I don't know
> why this is. I will continue to use QC7.
>
> 2. Every now and again I get a message to insert the QC8 disk after Windows
> Installer appears....it happened again tonight when (simply) opening
> Internet Explorer. I don't know why this is....perhaps it has something to
> do with all the web content/Point A business. I will continue to use QC7.
>
> Ric Norris.
> http://users.bigpond.net.au/cavedrawings
*Tall, Stephen
Message 3 of 10 (260 Views)

Re:

12-05-2001 05:23 PM in reply to: *Norris, Ric
> Oh Boy, here we go again..... new software that doesn't work. I see bugs
345678
> on the horizon.
>
> Right when I need 2 more copys at the shop.
>
> What to do..... try to find some new leftover copies of 7 ? (you know I
can't
> buy a used one) or Ditch this whole sob story once and for all? Sheeez.

There are plenty of copies of 7 floating around at the moment. Most of the
usual supsects in the UK still have it, but for how long I dond't know.

I s'pose it's a case of better the devil ya know!
*Support, Autodesk
Message 4 of 10 (260 Views)

Re: QuickCAD 8 - Bug No.1 & 2..???

01-30-2002 06:44 AM in reply to: *Norris, Ric
Ric, we have been tracking the issue you found where the QC8 disk is requested
when MSIE loads.

Here is a discussion of the issue and a link to a Microsft QB article that also
discusses it:

Problem:

The Windows installer for an Autodesk product starts even when I start a
non-Autodesk product

Solution:

The Windows Installer, used by Autodesk and a number of other software vendors,
features an Auto-Repair feature which automatically invokes when an application
started is in need of repair. This mechanism looks to the application installer
and the keypath or resource location last specified in the registry to provide
the missing or corrupted resource. In some cases, even with dissimilar
applications, the Windows Installer for AutoCAD may be invoked.

Microsoft has published additional information and examples of this behavior in
their technical document, avaialbnale at the following link:
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q235620

At present, we are not aware of any method to circumvent this feature. The only
proven method to resolve the problem is to allow the installer to complete its
repair function by providing the resources necessary (such as an installation CD
or network resources) when asked. Once the repair is completed successfully,
the problem should no longer recur.


Technical Notes:
This problem may be prevalent in any product which uses the later version of the
MSI Installer. We have seen this occur now in 3DS Max R4 and AutoCAD 2002.


Ric Norris wrote:

> .......

> 2. Every now and again I get a message to insert the QC8 disk after Windows
> Installer appears....it happened again tonight when (simply) opening
> Internet Explorer. I don't know why this is....perhaps it has something to
> do with all the web content/Point A business. I will continue to use QC7.
>
> Ric Norris.
> http://users.bigpond.net.au/cavedrawings

--
Bob Felton
Autodesk Product Support, Americas
WW Support and Services, Autodesk
Discussion Q & A: <>
*Support], Greig Jones [Autodesk Product
Message 5 of 10 (260 Views)

Re: QuickCAD 8 - Bug No.1 & 2..???

12-14-2003 06:42 AM in reply to: *Norris, Ric
Ric, Give me a little more description of the problem you are having.

What is:
1.) The operating system you are using. And patch level
2.) The number version of Internet Explorer.
3.) What other Autodesk Products are installed on your system?

Yes there are difficulties importing dwg files into AutoSketch. This
information is explained in the manual and results from the use of a filter
rather than being able to work directly with the dwg file format as the
native AutoSketch file format. Achieving full compatibility with the
Autodesk dwg file format would necessitate a file format change within
AutoSketch, meaning going away from skf or skd and employ dwg as the default
format.That was not possible given the frame of time that was allowed for
development. This would be a wish list item for version 9.


Greig Jones [autodesk product support]

"Ric Norris" wrote in message
news:09C8DE307DC8E7655C20EDFDCE540A59@in.WebX.maYIadrTaRb...
> Although mentioned in 1 of my previous posts, I had deleted QuickCAD 8...I
> have since re-installed it to find out a little more.
>
> Two things that don't make sense:
>
> 1. .DWG's (R14) don't import as well into 8 as they do in
7....particularly
> arcs....and even more particularly, blocks with attributes. I don't know
> why this is. I will continue to use QC7.
>
> 2. Every now and again I get a message to insert the QC8 disk after
Windows
> Installer appears....it happened again tonight when (simply) opening
> Internet Explorer. I don't know why this is....perhaps it has something
to
> do with all the web content/Point A business. I will continue to use QC7.
>
> Ric Norris.
> http://users.bigpond.net.au/cavedrawings
>
>
*Norris, Ric
Message 6 of 10 (260 Views)

Re:

12-14-2003 06:42 AM in reply to: *Norris, Ric
"Greig Jones [Autodesk Product Support]"
wrote in message
news:6008929A88924E33009C0AE29CE9F71A@in.WebX.maYIadrTaRb...
> Ric, Give me a little more description of the problem you are having.

After I posted my original message, I thought I would amuse myself and put
the CD in the drive so it was ready in case it occured again.....and it did.
When opening IE, the Windows Installer would activate and attempt to update
the QuickCAD installation files. After browsing and navigating to the CD,
it does some form of install. It has done it again since then.

>
> What is:
> 1.) The operating system you are using. And patch level

Windows 2000 Professional SP2 installed

> 2.) The number version of Internet Explorer.

Version 5.5 - SP1 installed

> 3.) What other Autodesk Products are installed on your system?

Architectural Desktop 2i, LT2000, 3D Studio Viz R3i, Actrix Technical,
AutoSketch V7, QuickCAD V7, QuickCAD R8

>
> Yes there are difficulties importing dwg files into AutoSketch. This
> information is explained in the manual and results from the use of a
filter
> rather than being able to work directly with the dwg file format as the
> native AutoSketch file format. Achieving full compatibility with the
> Autodesk dwg file format would necessitate a file format change within
> AutoSketch, meaning going away from skf or skd and employ dwg as the
default
> format.That was not possible given the frame of time that was allowed for
> development. This would be a wish list item for version 9.

Rather strange that V7 is able to import .DWG's better than R8.

>
>
> Greig Jones [autodesk product support]
>
> "Ric Norris" wrote in message
> news:09C8DE307DC8E7655C20EDFDCE540A59@in.WebX.maYIadrTaRb...
> > Although mentioned in 1 of my previous posts, I had deleted QuickCAD
8...I
> > have since re-installed it to find out a little more.
> >
> > Two things that don't make sense:
> >
> > 1. .DWG's (R14) don't import as well into 8 as they do in
> 7....particularly
> > arcs....and even more particularly, blocks with attributes. I don't
know
> > why this is. I will continue to use QC7.
> >
> > 2. Every now and again I get a message to insert the QC8 disk after
> Windows
> > Installer appears....it happened again tonight when (simply) opening
> > Internet Explorer. I don't know why this is....perhaps it has something
> to
> > do with all the web content/Point A business. I will continue to use
QC7.
> >
> > Ric Norris.
> > http://users.bigpond.net.au/cavedrawings
> >
> >
>
>
*Support], Greig Jones [Autodesk Product
Message 6 of 10 (260 Views)

Re:

12-14-2003 06:42 AM in reply to: *Norris, Ric
Did I say AutoSketch, I meant QC of course.

Greig Jones [autodesk product support]

''Greig Jones [Autodesk Product Support]"
wrote in message
news:6008929A88924E33009C0AE29CE9F71A@in.WebX.maYIadrTaRb...
> Ric, Give me a little more description of the problem you are having.
>
> What is:
> 1.) The operating system you are using. And patch level
> 2.) The number version of Internet Explorer.
> 3.) What other Autodesk Products are installed on your system?
>
> Yes there are difficulties importing dwg files into AutoSketch. This
> information is explained in the manual and results from the use of a
filter
> rather than being able to work directly with the dwg file format as the
> native AutoSketch file format. Achieving full compatibility with the
> Autodesk dwg file format would necessitate a file format change within
> AutoSketch, meaning going away from skf or skd and employ dwg as the
default
> format.That was not possible given the frame of time that was allowed for
> development. This would be a wish list item for version 9.
>
>
> Greig Jones [autodesk product support]
>
> "Ric Norris" wrote in message
> news:09C8DE307DC8E7655C20EDFDCE540A59@in.WebX.maYIadrTaRb...
> > Although mentioned in 1 of my previous posts, I had deleted QuickCAD
8...I
> > have since re-installed it to find out a little more.
> >
> > Two things that don't make sense:
> >
> > 1. .DWG's (R14) don't import as well into 8 as they do in
> 7....particularly
> > arcs....and even more particularly, blocks with attributes. I don't
know
> > why this is. I will continue to use QC7.
> >
> > 2. Every now and again I get a message to insert the QC8 disk after
> Windows
> > Installer appears....it happened again tonight when (simply) opening
> > Internet Explorer. I don't know why this is....perhaps it has something
> to
> > do with all the web content/Point A business. I will continue to use
QC7.
> >
> > Ric Norris.
> > http://users.bigpond.net.au/cavedrawings
> >
> >
>
>
*Support], Greig Jones [Autodesk Product
Message 8 of 10 (260 Views)

Re:

12-14-2003 06:42 AM in reply to: *Norris, Ric
From your message, I see that you have a good number of Autodesk Products
installed into Windows. Lots of files dumped into the Autodesk Shared
directory (not always a good thing to have multiple copies of the same
program on the same machine).

The Microsoft MSI installer is up to version 2 and can be downloaded from
their website. You may want to get it 'cause it almost sounds as though you
have an incomplete install of 8. But, if you feel you do, then uninstall the
program > rename the shared directory. Reinstall the program with
Administrator or PowerUser priviledges after having made sure any antivirus
program is disabled and the Autodesk Shared Directory has been renamed.
Reboot as necessary.

Let me know how this goes.

--
Greig Jones [autodesk product support]
"Ric Norris" wrote in message
news:5CD30575194FBE32BBA1CB9E5A9F88D2@in.WebX.maYIadrTaRb...
>
>
> "Greig Jones [Autodesk Product Support]"
> wrote in message
> news:6008929A88924E33009C0AE29CE9F71A@in.WebX.maYIadrTaRb...
> > Ric, Give me a little more description of the problem you are having.
>
> After I posted my original message, I thought I would amuse myself and put
> the CD in the drive so it was ready in case it occured again.....and it
did.
> When opening IE, the Windows Installer would activate and attempt to
update
> the QuickCAD installation files. After browsing and navigating to the CD,
> it does some form of install. It has done it again since then.
>
> >
> > What is:
> > 1.) The operating system you are using. And patch level
>
> Windows 2000 Professional SP2 installed
>
> > 2.) The number version of Internet Explorer.
>
> Version 5.5 - SP1 installed
>
> > 3.) What other Autodesk Products are installed on your system?
>
> Architectural Desktop 2i, LT2000, 3D Studio Viz R3i, Actrix Technical,
> AutoSketch V7, QuickCAD V7, QuickCAD R8
>
> >
> > Yes there are difficulties importing dwg files into AutoSketch. This
> > information is explained in the manual and results from the use of a
> filter
> > rather than being able to work directly with the dwg file format as the
> > native AutoSketch file format. Achieving full compatibility with the
> > Autodesk dwg file format would necessitate a file format change within
> > AutoSketch, meaning going away from skf or skd and employ dwg as the
> default
> > format.That was not possible given the frame of time that was allowed
for
> > development. This would be a wish list item for version 9.
>
> Rather strange that V7 is able to import .DWG's better than R8.
>
> >
> >
> > Greig Jones [autodesk product support]
> >
> > "Ric Norris" wrote in message
> > news:09C8DE307DC8E7655C20EDFDCE540A59@in.WebX.maYIadrTaRb...
> > > Although mentioned in 1 of my previous posts, I had deleted QuickCAD
> 8...I
> > > have since re-installed it to find out a little more.
> > >
> > > Two things that don't make sense:
> > >
> > > 1. .DWG's (R14) don't import as well into 8 as they do in
> > 7....particularly
> > > arcs....and even more particularly, blocks with attributes. I don't
> know
> > > why this is. I will continue to use QC7.
> > >
> > > 2. Every now and again I get a message to insert the QC8 disk after
> > Windows
> > > Installer appears....it happened again tonight when (simply) opening
> > > Internet Explorer. I don't know why this is....perhaps it has
something
> > to
> > > do with all the web content/Point A business. I will continue to use
> QC7.
> > >
> > > Ric Norris.
> > > http://users.bigpond.net.au/cavedrawings
> > >
> > >
> >
> >
>
>
*Norris, Ric
Message 9 of 10 (260 Views)

Re:

12-14-2003 06:42 AM in reply to: *Norris, Ric
"Greig Jones [Autodesk Product Support]"
wrote in message
news:B21D8558B992CCBA1CF276DF22B2ABAA@in.WebX.maYIadrTaRb...
> From your message, I see that you have a good number of Autodesk Products
> installed into Windows. Lots of files dumped into the Autodesk Shared
> directory (not always a good thing to have multiple copies of the same
> program on the same machine).
>

With all due respects Greig, I don't have multiple copies of the same
program on the same machine.....I just have lots of AutoDesk product.

If the "Shared" directory created by AutoDesk installations is a problem,
perhaps ADesk need to re-work the concept.

Ric Norris.
http://users.bigpond.net.au/cavedrawings
*Support], Greig Jones [Autodesk Product
Message 10 of 10 (260 Views)

Re:

12-14-2003 06:42 AM in reply to: *Norris, Ric
Ric,

The shared directory concept is used by many software companies including
ourselves. What needs to be fixed is proper versioning of dll files that are
placed there. This is a problem common to all "shared" directories used by
software companies.

We are actively working on a solution.

--
Greig Jones [autodesk product support]
"Ric Norris" wrote in message
news:8E00B6E87A847BFE47725E4457037505@in.WebX.maYIadrTaRb...
> "Greig Jones [Autodesk Product Support]"
> wrote in message
> news:B21D8558B992CCBA1CF276DF22B2ABAA@in.WebX.maYIadrTaRb...
> > From your message, I see that you have a good number of Autodesk
Products
> > installed into Windows. Lots of files dumped into the Autodesk Shared
> > directory (not always a good thing to have multiple copies of the same
> > program on the same machine).
> >
>
> With all due respects Greig, I don't have multiple copies of the same
> program on the same machine.....I just have lots of AutoDesk product.
>
> If the "Shared" directory created by AutoDesk installations is a problem,
> perhaps ADesk need to re-work the concept.
>
> Ric Norris.
> http://users.bigpond.net.au/cavedrawings
>
>
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