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Registered: ‎05-03-2014
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Autosketch v10 won't start after replacing video card

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05-03-2014 10:37 AM

I'm not a user, just a computer guy, so be gentle.  I installed a video card in my dad's PC (Win7 Home) and now Autosketch won't start.  Before he was using shared memory, now he has a 1 gig Radeon card.  It was working before, aside from some Windows updates nothing else has changed in his config as far as I know.

 

I suspect that he just needs to re-install and re-patch, but like I said, I'm not familiar with the product.  Should that resolve the problem?  And is there anything else that I can look at, logs or such.  Thanks!

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Registered: ‎05-03-2014
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Re: Autosketch v10 won't start after replacing video card

05-03-2014 11:07 PM in reply to: Cloudster

Reinstallation did not fix the problem.

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Re: Autosketch v10 won't start after replacing video card

05-05-2014 11:03 AM in reply to: Cloudster
So if you rip-out the new card AS comes back and works fine?
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