Customization File Load Failed

[nkatharos]

Hi,

I am running Architectural Desk Top 2007 on a windows 7 64 bit computer. The problem I am having is that the program will not save the user profile information. Each time I log on I get the message "Customization file failed. File not found: G:\adt2007\enu\support\adt.cui". I then set the cui file for the main and enterprise file. The program loads and runs correctly.

After I log off and log back on the cui setting is not recognized and I get the message "Customization file failed. File not found: G:\adt2007\enu\support\adt.cui".

Is anyone familiar with this problem?

Thank you,

Nick

[pendean]

Bad news first: ADT2007 is not suported in Win7 64bit.

Are you running ADT207 in XP Mode?
Is ADT2007 loading an external profile when it starts? By default it always does unless you have actively and deliberately changed that reality.
Do you have Windows Log-in full admin rights to run ADT2007 and to access that G: drive folder? Required.
Is that G: drive pathed in OPTIONS/Files tab in ADT2007 in the AutoCAD Search path folders list? Required.

[nkatharos]

XP mode? - Yes
External Profile? - I'm not sure. How can you tell?
Full Admin rights? - Yes
The G: drive is pathed. The Cui Files are shown correctly when Autocad opens but it acts like they are not loaded or it can't find them. If I go through and repathe the cui files then it will recognize them. Things work correctly at this point. After I log off and log on AutoCAD will show the CUI files pathed correctly but won't recognize them.
Thanks for your help,
I'm stumped on this one

[pendean]

I have no experience with running XP Mode for that may be the actual problem.

But... the best way to ensure ADT2007 is not running an external profile at startup is to create your own profile in ADT (OPTIONS>Profiles Tab), make it your active/current one, set everything and all paths the way you want them to be. See what happens when you restart ADT2007.