AECCONSTRUCTIONLINE crash

[Anonymous]

Hello-

Just curious to see if anyone else had crashed when using the
AECCONSTRUCTIONLINE command in ADT. Since we have upgraded to 2007 in early
June, I've probably had close to 30 crashes related to this command. I have
found absolutely no pattern as of yet. The only similarity is that it will
crash right after I select the reference object. Any object! I know
Autodesk knows I've been having this problem because I receive the report
window every time and I send it in. I've gotten to the point now that if I
am going to issue the command I first will save the dwg.

Like I said, just curious.

Thanks.

Matthew Kyle
KEPHART
Community Planning Architecture

[Anonymous]

Looks like your error reports were associated with an issue that has been
identified by the development team. A fix has been proposed and is expected
to be delivered in a service pack.

--
Jeff Hanson
Autodesk Product Support
Building Solutions Division
Manchester, NH
_____________________________

"Matthew Kyle" wrote in message
news:5239402@discussion.autodesk.com...
Hello-

Just curious to see if anyone else had crashed when using the
AECCONSTRUCTIONLINE command in ADT. Since we have upgraded to 2007 in early
June, I've probably had close to 30 crashes related to this command. I have
found absolutely no pattern as of yet. The only similarity is that it will
crash right after I select the reference object. Any object! I know
Autodesk knows I've been having this problem because I receive the report
window every time and I send it in. I've gotten to the point now that if I
am going to issue the command I first will save the dwg.

Like I said, just curious.

Thanks.

Matthew Kyle
KEPHART
Community Planning Architecture

[Anonymous]

Thanks Jeff. Glad to see that Autodesk really listens.


"Jeff Hanson (Autodesk)" wrote in message
news:5239466@discussion.autodesk.com...
Looks like your error reports were associated with an issue that has been
identified by the development team. A fix has been proposed and is expected
to be delivered in a service pack.

--
Jeff Hanson
Autodesk Product Support
Building Solutions Division
Manchester, NH
_____________________________

"Matthew Kyle" wrote in message
news:5239402@discussion.autodesk.com...
Hello-

Just curious to see if anyone else had crashed when using the
AECCONSTRUCTIONLINE command in ADT. Since we have upgraded to 2007 in early
June, I've probably had close to 30 crashes related to this command. I have
found absolutely no pattern as of yet. The only similarity is that it will
crash right after I select the reference object. Any object! I know
Autodesk knows I've been having this problem because I receive the report
window every time and I send it in. I've gotten to the point now that if I
am going to issue the command I first will save the dwg.

Like I said, just curious.

Thanks.

Matthew Kyle
KEPHART
Community Planning Architecture

[calfcreek]

And the service pack would be coming out when? 🙂

cc

[Anonymous]

No scheduled release date. Use past history as a guide for software/service
pack releases.


--
Jeff Hanson
Autodesk Product Support
Building Solutions Division
Manchester, NH
_____________________________

wrote in message news:5240037@discussion.autodesk.com...
And the service pack would be coming out when? 🙂

cc

[Anonymous]

Jeff-

I have applied the Service Pack 1 for ADT but I still have had the same
issue. I has also happened on another machine in our office that has the
SP. Could there be another issue behind it?

Thank you.

Matthew Kyle


"Jeff Hanson (Autodesk)" wrote in message
news:5239466@discussion.autodesk.com...
Looks like your error reports were associated with an issue that has been
identified by the development team. A fix has been proposed and is expected
to be delivered in a service pack.

--
Jeff Hanson
Autodesk Product Support
Building Solutions Division
Manchester, NH
_____________________________

"Matthew Kyle" wrote in message
news:5239402@discussion.autodesk.com...
Hello-

Just curious to see if anyone else had crashed when using the
AECCONSTRUCTIONLINE command in ADT. Since we have upgraded to 2007 in early
June, I've probably had close to 30 crashes related to this command. I have
found absolutely no pattern as of yet. The only similarity is that it will
crash right after I select the reference object. Any object! I know
Autodesk knows I've been having this problem because I receive the report
window every time and I send it in. I've gotten to the point now that if I
am going to issue the command I first will save the dwg.

Like I said, just curious.

Thanks.

Matthew Kyle
KEPHART
Community Planning Architecture

[bt-arch]

Have you looked at your video card/drivers?

I think every time we've had a problem like this in ADT, the video card was at the source.

[Anonymous]

Un-like the last one this time the error reports you have submitted are not
associated with any know issue. The video card settings/driver is a good
place to start to look for a possible solution.


--
Jeff Hanson
Autodesk Product Support
Building Solutions Division
Manchester, NH
_____________________________


"Matthew Kyle" wrote in message
news:5362893@discussion.autodesk.com...
Jeff-

I have applied the Service Pack 1 for ADT but I still have had the same
issue. I has also happened on another machine in our office that has the
SP. Could there be another issue behind it?

Thank you.

Matthew Kyle


"Jeff Hanson (Autodesk)" wrote in message
news:5239466@discussion.autodesk.com...
Looks like your error reports were associated with an issue that has been
identified by the development team. A fix has been proposed and is expected
to be delivered in a service pack.

--
Jeff Hanson
Autodesk Product Support
Building Solutions Division
Manchester, NH
_____________________________

"Matthew Kyle" wrote in message
news:5239402@discussion.autodesk.com...
Hello-

Just curious to see if anyone else had crashed when using the
AECCONSTRUCTIONLINE command in ADT. Since we have upgraded to 2007 in early
June, I've probably had close to 30 crashes related to this command. I have
found absolutely no pattern as of yet. The only similarity is that it will
crash right after I select the reference object. Any object! I know
Autodesk knows I've been having this problem because I receive the report
window every time and I send it in. I've gotten to the point now that if I
am going to issue the command I first will save the dwg.

Like I said, just curious.

Thanks.

Matthew Kyle
KEPHART
Community Planning Architecture