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Raster Design doesn't launch from within 2010

13 REPLIES 13
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Message 1 of 14
nicholas.nevins
4404 Views, 13 Replies

Raster Design doesn't launch from within 2010

I just installed all of our 2010 products. In past releases while working in AutoCAD when I used a Raster Design command it would launch the Raster Design application. I am not getting that in 2010. When I launch Raster from the desktop icon everything works fine. But when I already have AutoCAD open and try to run a raster command to launch the application the message I get is "C:\Program Files\AutoCAD Raster Design 2010\AeciUi51.arx cannot find a dll or other file that it needs". I have placed "C:\program files\raster design 2010 oe" in the support path and still get the same result. I have also reinstalled the software without any results.
I can manually load the application, but I shouldn't have to. Any help?
Thanks
13 REPLIES 13
Message 2 of 14

Ditto below when trying to use Raster Design 2010 from within Map 3D 2010.

Have uninstalled and reinstalled Raster Design 2010 without effect.

The install readme file contains a section as follows –

Starting AutoCAD Raster Design 2010 Using the Host Application's Desktop Icon
After installing AutoCAD Raster Design, using the host application's icon (e.g. AutoCAD Map 3D) to start the product may not start Raster Design. If this happens, you can do one of the following:
• Launch Raster Design using the Raster Design desktop icon, instead of the host application's icon.
• Reboot your machine.

This I have done and as expected the aecco.cuix is loaded and Image menu appears; however on clicking onto a command eg Image Insert the expected front page of Raster Design does not show and the following appears –

Command:
C:\Program Files\AutoCAD Raster Design 2010\AeciUi51.arx cannot find a
procedure that it needs.
Unknown command "IINSERT". Press F1 for help.

So it seems that although the aecco.cuix is loaded the Raster Design programme itself is not loading on demand.

All is well and working when using the Raster Design icon that runs AutoCAD Raster Design 2010 on top of AutoCAD Map 3D 2010.
Message 3 of 14
Anonymous
in reply to: nicholas.nevins

You need to remove the path from your enviromental settings.
1. Right-click on my computer (desktop)
2. Go the the Advanced tab
3. Click "Enviroment Variables"
4. Under "system variables" find the "PATH" variable and click edit
5. Search the "Variable value" for C:\Program Files\AutoCAD Raster Design
2009\ and remove it.
6. Click ok all the way out and restart Civil 3d

wrote in message
news:6247792@discussion.autodesk.com...
I just installed all of our 2010 products. In past releases while working in
AutoCAD when I used a Raster Design command it would launch the Raster
Design application. I am not getting that in 2010. When I launch Raster from
the desktop icon everything works fine. But when I already have AutoCAD open
and try to run a raster command to launch the application the message I get
is "C:\Program Files\AutoCAD Raster Design 2010\AeciUi51.arx cannot find a
dll or other file that it needs". I have placed "C:\program files\raster
design 2010 oe" in the support path and still get the same result. I have
also reinstalled the software without any results.
I can manually load the application, but I shouldn't have to. Any help?
Thanks
Message 4 of 14
Anonymous
in reply to: nicholas.nevins

Sorry under step 1 after right-click on my computer select properties then
advanced tab


1. Right-click on my computer (desktop)
2. Go the the Advanced tab
Message 5 of 14

Robert, thanks for the solution. I recently tested my installations on a new PC and it had no issues. When I tested it on a PC with older versions I ran into this problem. Your solution worked. Now, I've just gotta figure out if I can remove my older product PATH from the Environment Variables automatically as part of my installation script.

-Todd
Message 6 of 14

How do you manually load the application?

I'm having the same problem, I cannot run IMANAGE within Civil 3D 2010. I can only open Raster Design using the Windows Start menu.

Also, I tried the suggestion to edit the PATH variable but no luck.

thanks,

Jeff Jensen
Message 7 of 14

AutoCAD Raster design 2010 may be finding resources from AutoCAD and/or Raster Design 2007, 2008 or 2009 versions. This Technical Solution was written for the majority of side-by-side users with 2009 and 2010 installed. These instructions can also be translated for 2007 and 2008. The goal is to get the Program Files\<Raster Design> paths out of the Windows PATH statement and in to the host AutoCAD's Support Files Search Path.


Douglas Lauritsen, Autodesk Product Support
We appreciate your quick feedback on this forum!



Douglas Lauritsen
Support Specialist
Product Support
Autodesk, Inc.

Message 8 of 14

Hello Douglas,

Thanks for the reply. I only have the 2010 products installed (e.g. Civil 3D 2010, Map 3D 2010, Raster Design 2010, etc.). I still went through your suggestions but no luck. When I open Civil 3D and type IMANAGE, I get the unknown command error message. In the past versions of Civil 3D this would add a new tab to the Toolspace, just like Prospector, Settings, Survey, and Toolbox Toolspace tabs.

It is my understanding Raster Design is a bolt-on product and can run within Civil 3D. Are you able to run Raster Design in Civil 3D 2010?

Thanks,

Jeff Jensen
Message 9 of 14

Install the Raster Design 2010 Hotfix for Licensing and Civil 3D Feature Update. After this update both AutoCAD Raster Design 2010 and AutoCAD Civil 3D 2010 will use the same version of a shared component called AxUi, This will fix the IMANAGE error.

Douglas Lauritsen, Autodesk Product Support
We appreciate your quick feedback on this forum!



Douglas Lauritsen
Support Specialist
Product Support
Autodesk, Inc.

Message 10 of 14

Hello Douglas,

thanks for the reply. I already tried this suggestion but did it again and still I cannot run IMANAGE within Civil 3D 2010. How do I manually start Raster Design within Civil 3D 2010?

Thanks,

Jeff Jensen
Message 11 of 14

Is the host OS 32-bit or 64-bit? As AutoCAD Civil 3D 2010 is only 32-bit users need to install the 32-bit version of the hotfix. I have seen some users who have had difficulty getting the 32-bit version of the hotfix to install on 64-bit operating systems. The best I can say is to:

Reinstall several times

Make sure the installing user is an administrator

Disable UAC

Try installing it from Diagnostic mode


You can manually start AutoCAD Raster Design 2010 inside AutoCAD 2010 by loading this ARX, adding these Support File Search Paths and Partial loading the AutoCAD Raster Design 2010 CUI:

ARX:
C:\Program Files\AutoCAD Raster Design 2010\AeciUi51.arx

SFSP:

C:\program files\raster design 2010

C:\program files\raster design 2010 oe

C:\program files\common files\autodesk shared\axui

C:\program files\autocad raster design 2010\help

CUI:

Vista: C:\Users\%username%\AppData\Local\Autodesk\ARD2010\R18.0\enu\Support\AecCo.cuix

XP: C:\Documents and Settings\%username%\Local Settings\Application Data\Autodesk\ARD2010\R18.0\enu\Support\AecCo.cuix


Douglas Lauritsen, Autodesk Product Support


Douglas Lauritsen
Support Specialist
Product Support
Autodesk, Inc.

Message 12 of 14

I am also having these issues with Raster Design on Civil 3D v2010.  IT finally got Raster Design to work on Wednesday afternoon after a lot of research on both their and my parts.  Today (Friday) I no longer have the RD ribbon when I start my program or access to the toolbars.  My computer is XP-64 bit.  I also have Land Desktop Companion v2009 installed.

 

Melody

Message 13 of 14

Double check that you are still loading your desired AutoCAD Workspace at startup of AutoCAD Civil 3D 2010. The above suggestions from this thread should help you reload the AutoCAD Raster Design 2010 components. Even if you don’t have older releases installed you can still use the Technical Solution to make sure they are all there.

 

Also, double check that the AutoCAD Raster Design 2010 Partial CUI is loaded. You will find it here for the operating systems supported by AutoCAD Raster Design 2010:

 

     XP:

          C:\Documents and Settings\%username%\Local Settings\Application Data\Autodesk\ARD2010\R18.0\enu\Support\AecCo.cuix

 

     Vista:

          C:\Users\%username%\AppData\Local\Autodesk\ARD2010\R18.0\enu\Support\AecCo.cuix

 

Problems with the Ribbon can be attributed to .NET. You might reinstall .NET or search this forum for .NET reinstall or cleanup solutions.



Douglas Lauritsen
Support Specialist
Product Support
Autodesk, Inc.

Message 14 of 14

This has been an issue with Raster Design for years.  Autodesk, please relook at how you add this program into products.

There is always some issue with this tool working for some computers and not others.  Just today I install using admin permissions, then test and it runs perfectly, then get on as user and it doesn't load.  I have to jump through hoops to get this to work.  There should be an easier way to make sure all the search paths, cuix add into any profile.

 

We use other tools that appears to load in the same way (autoturn) and I never have a problem with it running, but Raster Design needs three search paths, a partial load cuix file, and a special shortcut to load the Aeciui54.arx before autocad runs.

 

So in order to fix this issue, I have to turn off UAC, give user admin rights, reboot, logon user, do a repair on the install to re-register the dll files, then use the ADR shortcut to load aeciui54.arx, in order to add search paths and menuload of the cuix, then remove user admin rights, turn off UAC, Reboot, logon user and cross fingers when I launch the program!

 

(Windows 7 64bit)

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