Thank you for contacting Autodesk regarding the status of AutoCAD Raster Design 2011. The AutoCAD Raster Design 2011 release date is unknown at this time. We recommend that you contact your Autodesk Chanel Sales Representative for any additional status on the matter.
Douglas Lauritsen, Autodesk Product SupportAs time keeps ticking by, one can't help wondering if there's more to this... Here's a link to an article that might or might not be related. http://www.upfrontezine.com/2010/upf-645.htm#b
3 months now....This is becoming absurd - Will someone at Autodesk come clean and let us know what is going on with Raster Design 2011 - we are now beyond the first quarter of our subscription - what are we all paying for?
I have been fobbed off by support desk today - saying:
"Thank you for contacting Autodesk.
Kindly, please contact your reseller regarding the release date of Raster Design 2011 .
Please feel free to cotact us for any further questions.
Best Regards,
Reema Mascarenhas
Autodesk Business Center"
How stupid is that
Today I heard from our wholesaler that it was just released yesterday, of course, it'll be probably a couple of weeks before anybody sees anything.
Nothing available yet on the subscription site.
I wonder why no one from Autodesk has anything to say on this matter. They have been very quiet other than posts to contact our resellers. Why would the resellers no anything more than Autodesk? I just don't get it.
How can they think that 3 months and counting is acceptable?
The redirection to our resellers in this case is one of the most obvious and silliest fob-offs I've seen from Autodesk, and I've seen a few over the years.
This excessive delay is unacceptable. The silence about this delay is equally unacceptable. Autodesk, you have a duty to keep your paying customers informed. Not good enough.