AutoCAD Raster Design General Discussion

AutoCAD Raster Design General Discussion

New Member
Posts: 1
Registered: ‎01-24-2013
Message 1 of 5 (1,339 Views)

Help! Unsupported TIFF files!

1339 Views, 4 Replies
01-24-2013 04:04 PM

Help Please!!!  Just upgraded to AutoCAD2012 and Raster Desgin 2012 on my computer from 2006 and the TIFFs that we edit from our client that worked fine in Raster Design 2006 are not working in Raster Design 2012.  It says it is an Unsupported File Format.  See attachment.


Why would these TIFF's be supported in RD2006 and not in RD2012?  Does anyone know a solution to this?  We have to be able to edit our clients TIFF's!!!



Valued Contributor
Posts: 77
Registered: ‎12-19-2005
Message 2 of 5 (1,272 Views)

Re: Help! Unsupported TIFF files!

02-21-2013 10:15 AM in reply to: forhisownglory

Hi Joel,

I'm getting the same error, even though Irfanview reads it, as well as my buddy who's running ArcGIS10.  I'm wondering if the error is due to the fact that it's a geotiff with coordinate system assigned in the header of the tif.
It's messed up that a Raster based package costing as much as it does isn't kept up to date.   Autodesk probably knows about it, but don't hold your breath for it to get fixed with the next version.  Historically, they have been slow at updating Raster Design since they don't appear to have a dedicated team designing for it every day.



Active Member
Posts: 7
Registered: ‎08-24-2013
Message 3 of 5 (827 Views)

Re: Help! Unsupported TIFF files!

08-24-2013 01:06 AM in reply to: forhisownglory

There are 3 people in my office related to this issue., including me. All of us have the same version of Autocad Map 2013. two of us are able to open tif files on our computer and attach it in Atucad Map. But in the third persons computer the tiff files are not being recognised and it says the tif files are not supported. We have tried changing the files, using zips to carry the files and also reinstalling his Autocad Map 2013. Has anyone else experianced this and does anyone know a way out.


Valued Contributor
Posts: 68
Registered: ‎06-07-2012
Message 4 of 5 (334 Views)

Re: Help! Unsupported TIFF files!

04-15-2014 07:58 AM in reply to: Jtiwari91
This may be too simple, but have you tried changing the file extension to .tif instead of .tiff? Ran into this issue before and it helped.
New Member
Posts: 1
Registered: ‎09-25-2014
Message 5 of 5 (102 Views)

Re: Help! Unsupported TIFF files!

09-25-2014 12:00 PM in reply to: forhisownglory

I know this is a bit of an old thread, but I just ran into the same issue and, for my situation, solved it.  When I created an image using ArcGIS's 'Data>Export Data' method, I could not load the resulting image in Raster Design (nor would it appear in the windows explorer side viewer).  However, when I used the Clip tool in ArcGIS, the image was useable in all software packages.  Not sure why, but it worked for me.  Hope this helps someone.



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