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Unable to Open Project

4 REPLIES 4
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Message 1 of 5
TTIII
1119 Views, 4 Replies

Unable to Open Project

Hello,

 

We are trying to open an existing project and we are getting this error message. (See attached.)

Plnt3D error.png

 

Why are we getting this issue?

4 REPLIES 4
Message 2 of 5
jabowabo
in reply to: TTIII

Have you tried purging your local cache?
Message 3 of 5
TTIII
in reply to: jabowabo

What do you mean by cache?

Where is it, and how do I do it?

 

Tony

Message 4 of 5
jabowabo
in reply to: TTIII

PnPLocalDataCachePurger.exe
It's found in the installation folder.
Message 5 of 5
TTIII
in reply to: jabowabo

Thanks, that worked!

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