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Subscription Center Issue

2 REPLIES 2
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Message 1 of 3
JohnHolder
370 Views, 2 Replies

Subscription Center Issue

I tried to find

  • Plant 3d 2014 Extension 1

So I logged into the subscription center -> downloads -> Product enhancements.

 

only ONE line item showed.

 

then I logged into it with internet explorer ( I NEVER use this program )

and now there are 66 line items.

 

I use Chrome.

 

Now I have to wonder what else I was missing on the subscription center since I refuse to

use a sub-par browser.  

 

Please address this.



An education isn't how much you have committed to memory, or even how much you know. It's being able to differentiate between what you know and what you don't.
-------------------------------------
"Do or do not... there is no try"
Master Yoda.
2 REPLIES 2
Message 2 of 3

Thanks John. I will report this to our business team. Can you send a screenshot of your sub center login in both browsers. I will drop you my email address through a private messaging.


Vinod Balasubramanian
AutoCAD Industry Support & Escalation Lead

Message 3 of 3

The Twiiter team, responded saying it is a known issue.

 

NOW, everything shows up when I log into it with chrome.. but to be save, I have to dust off IE and use it ( crying on the inside ) when I go to autodesk sites.



An education isn't how much you have committed to memory, or even how much you know. It's being able to differentiate between what you know and what you don't.
-------------------------------------
"Do or do not... there is no try"
Master Yoda.

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