One of our engineers is getting Fatal Error Unhandled e0434352h Exception at fd81cacdh when he opens 2 drawings it happens if he opens the drawings from the local c drive or on a network drive.
Dell Precision T7500
Windows 7 Pro 64 Bit
Six Core Intel Xeon Processor E5645 2.4 Ghz
24 Gigs of Ram
Dual 2GB Nvidia Quadro 4000
500GB Sata 3.0GB/S
Are you prove to open this files with other PC? Wich files are? Could you attach it here?
Now we are getting this error when they are working in any file he doesnt have to open 2 files and once. AutoDesk any suggestions?
It's dificult to say what is it. Can you attach you file here?
Looking atthe dmpuserinfo.xml, it seems like the fatal error is due to one of the ribbon component. Can you try the following and see if that avoids the fatal error?
1. Open the application
2. type ribbonclose
3 quit and restart the application
4. Now open the files and see if they open fine.
I understand this is not a workaround, but wanted to check if the ribbon UI is the actual cause of the issue.
Good to know that the fatal error doesn't occur once the ribbon is closed. May be that the ribbon components were not installed properly. Can you try repair install option and see if that helps? Also make sure that you have the
"AutoCAD and AutoCAD LT 2012 SP1 Ribbon Hotfix" installed as well. You can find that at