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loosing pipe data

15 REPLIES 15
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Message 1 of 16
panchozu
3698 Views, 15 Replies

loosing pipe data

from one day to the other information is lost from pipes .. Image attached ...

to select a pipe, appears only a part of the information.

The only known solution is to uninstall AutoCAD Plant 3D and re-install

, is there any other solution faster

Capture_01.JPG

15 REPLIES 15
Message 2 of 16
milic.srdjan
in reply to: panchozu

Do not reinstall Plant3D

 

I think that problem is not in installation, problem is in .dwg files that contain Yours model...

 

search this forum, You will find another posts with same problem...

 

I will try to find a link

 

 

 

 

Message 3 of 16
milic.srdjan
in reply to: milic.srdjan
Message 4 of 16
panchozu
in reply to: panchozu

Sorry my english

 

I do not think that is only dwg ... just missed the information from most of the pipes, only 2" THDM pipes retain the info. The rest of the elements also retain all their info (flanges, supports, valves, fittings, etc). I think it's a problem between the spec and the internal database. Thanks

 

Regards

Message 5 of 16

Are you using SQLite ot SQLExpress?

 

http://forums.autodesk.com/t5/AutoCAD-Plant-3D/Fatal-Error-and-missing-properties/td-p/3698762

 

 

Another thing to try is user profiles.

 

When this happens with the user, can another user on a differnt computer access the properties of the particular pipe?

 

If the other user has no problems, then this might be a user profile issue. Login as a different user and see if the problem still occurs. If you login and have no problems, then the user profile can be deleted and a new profile made for the user.

If my post answers your question, please mark it as an Accepted Solution, so that others can find answers quickly!



Quentin Contreras
Technical Support Specialist


Message 6 of 16

Hi Quentin, you speak Spanish?

 

 

Message 7 of 16

No, I am sorry I do not speak spanish. Unfortunately, Plant 3D and P&ID support is only avaliable in English at this time.

If my post answers your question, please mark it as an Accepted Solution, so that others can find answers quickly!



Quentin Contreras
Technical Support Specialist


Message 8 of 16

I use SQLite, the last time this happened to me, I had to uninstall P3D, as you indicated as your on the same machine but with different users, the problem did not happen, so at that time concluded that it was a user problem. but this time the problem occurred for all users on different machines

Message 9 of 16

Some addtional questions:

1. Roughly how many designers were working on this project when the issue occurred? 
2. What was the size of the project when you first noticed the issue? (Number of model drawings)

 

I have seen instances to where if users don’t save the drawing and then switch to another drawing they lose the intelligence of the components. You might want to verify this is not happening to you as well.

 

If my post answers your question, please mark it as an Accepted Solution, so that others can find answers quickly!



Quentin Contreras
Technical Support Specialist


Message 10 of 16

We meet bug like described in this post by panchozu. Some pipes and elbows  in some drawings loose their intelligence.

Plant-3d 2013 64-bit SP1 (on every PC workstation), project bases is located on the  SQL Server 2008 R2.  We does not  to use  Vault, but plan to use it.

Today project has ~ 5700 records in project database EngineeringItems table,it also has 10 drawings, and 10 users are working - every in it's own drawing, most of them  are working simultaneosely.

Does AutoCAD Plant 3D 2013 SP1 Data Integrity Hotfix will fix this bug and will help for us?


quentin.contreras wrote:

I have seen instances to where if users don’t save the drawing and then switch to another drawing they lose the intelligence of the components. You might want to verify this is not happening to you as well.

 


It is interesting,thanks...I will try to explain for users,that they need to save their drawings before switches.

Message 11 of 16
kudryavcevrm
in reply to: kudryavcevrm

May be there's some trick to restore loosing intelligence? Can I find  some lost data somewhere in project database?

Message 12 of 16
Arun_Kumar_K
in reply to: kudryavcevrm

Same problem, I too faced. Reported to support centre, but they also couldn't find out the reason, why intelligent lost. Again modelled all the lines. Autodesk to analyse this, as rework is more pain.
Message 13 of 16
kudryavcevrm
in reply to: Arun_Kumar_K

Thank you,THERMAX-CHENNAI

Message 14 of 16

has there been any resolution to this? I just lost a bunch of intelligent data on one of my systems and luckily it wasn't too big. I am concerned that it might happen again and it might not be so simple to restore intelligent data-- especially when it is linked to a bunch or ortho drawings.

 

Would using SQL Express (as opposed to SQL lite) prevent this from happening?

 

thanks

 

Message 15 of 16
PeterQuinn
in reply to: viet_protocad

This is unlikely to be a SQLite problem. It's possible, but I don't think so. What version are you guys running into this problem with? Do you have all the hotfixes applied? 

 

I very much want to find and fix the underlying cause of this problem, though this kind of thing is extremely difficult to track down. Once the data is gone, it's hard to figure out what series of steps caused the problem.

 

If you have a way to reproduce the problem e.g. start with good data, do some work, and then the data is gone - please report it to product support. I wouldn't mind an email to peter.quinn@autodesk.com as well.

 

If you don't have repeatble steps but have some clue as to the what you did, that still might be valuable. 



Peter Quinn
Senior Product Manager
Autodesk, Inc.

Message 16 of 16
jalmar8V6NX
in reply to: panchozu

Happened to me as well. I was puzzled for quite sometime, but managed to reproduce the issue. My project files are saved to a folder on a cloud. When my computer goes to sleep mode and the project is open, it disconnects with the cloud folder.  When I resume work, programme gives a pop-up balloon  in right corner  something in a context of "drawing specs have changed, click here to update specs" (i'm not sure if clicking or not clicking has any difference). After clicking it, file looses references and in project manager pipe specs does not show any specs. If you haven´t saved file just close it and open up again and everything is fine. But if you save, close and open the project again, in that case I don't know the solutions. 

As a result of this I have turned of automatic sleep mode on my computer. 

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