AutoCAD Plant 3D General DIscussion

AutoCAD Plant 3D General DIscussion

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Valued Mentor
JohnHolder
Posts: 470
Registered: ‎04-08-2010
Message 1 of 5 (262 Views)

Crashes

262 Views, 4 Replies
12-20-2012 04:45 PM

I have started writting down each time autocad crashes.

 

since Nov 15,2012 to now a total of 29 crashes.

 

what I have noticed is that 31% ( 9 ) crashes are just shutting down autocad.

save drawing, click the big red x - boom crash.

 

Any ideas on the nature of this type of crash? - obviously not impacting work.

but that is a large percentage.  next down from shutting down the computer is crashes when doing Orthos @ 14% ( 4 )

the rest are all singularities.

 

John.

An education isn't how much you have committed to memory, or even how much you know. It's being able to differentiate between what you know and what you don't.
-------------------------------------
"Do or do not... there is no try"
Master Yoda.
Valued Mentor
ybogdanov
Posts: 385
Registered: ‎07-07-2011
Message 2 of 5 (241 Views)

Re: Crashes

12-21-2012 05:38 AM in reply to: JohnHolder

- Which PC do you use?

 

- Which type of crash do you have (description, number, picture)?

 

-What did you do during the crash?

-----------------------------------------------------------
Yury Bogdanov
ASIDEK(Grupo CT) - Partner Directo de Autodesk
Barcelona (Spain)
Valued Mentor
JohnHolder
Posts: 470
Registered: ‎04-08-2010
Message 3 of 5 (235 Views)

Re: Crashes

12-21-2012 09:59 AM in reply to: ybogdanov

- Which PC do you use?

 

Intel i7 2.8GHz

12gig ram

64 bit

duel ssd drives.

windows 7

 

- Which type of crash do you have (description, number, picture)?

 

Just an error report to send in.  nothing else.  

 

 

-What did you do during the crash?

 

 

shut down autocad - clicked the big X on the top right of the screen.

 

 

 

 

An education isn't how much you have committed to memory, or even how much you know. It's being able to differentiate between what you know and what you don't.
-------------------------------------
"Do or do not... there is no try"
Master Yoda.
Product Support
Dan.Scales
Posts: 316
Registered: ‎03-05-2010
Message 4 of 5 (144 Views)

Re: Crashes

12-27-2012 07:37 AM in reply to: JohnHolder

Hi,

 

The first thing to check is the driver version of your graphics card:

 

Graphics Hardware

 

Also, if you do not have the service pack installed you should go ahead and do so:

 

Service Pack

 

If the crash still occurs try testing in diagnostic more to try and pinpoint any conflict:

 

Diagnostic Mode

 

If the crash does not occur in diagnostic mode then you can systematically enable the various services and/or startup programs to try and find what is causing the conflict.

 

Thanks,
Dan



Dan Scales
Valued Mentor
JohnHolder
Posts: 470
Registered: ‎04-08-2010
Message 5 of 5 (133 Views)

Re: Crashes

12-27-2012 09:22 AM in reply to: Dan.Scales

Downgraded the graphics card, must have updated it when I formatted the computer and reinstalled.

 

service pack does not work.  

http://forums.autodesk.com/t5/AutoCAD-Plant-3D/AutoCAD-2013-Service-Pack-1-1-64-bit/td-p/.UNyDmG9QV8...

 

maybe the graphics card issue may have fixed that.. will test

 

Diag mode worked fine ^

An education isn't how much you have committed to memory, or even how much you know. It's being able to differentiate between what you know and what you don't.
-------------------------------------
"Do or do not... there is no try"
Master Yoda.
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