1. Uninstall the
Windows 2000 Service Pack 4.
2. Use the Merge command, located on the File
menu, to retrieve data from the corrupted MAX or DRF files and then save the
NOTE: If you have Render Effects or
Atmospherics in your MAX or DRF file, use the Merge button in the respective
IMPORTANT: Some data may be lost
if you use this method to work around this issue and Autodesk recommends that
you retain original copies of any corrupted MAX or DRF files until a final
resolution to this issue is identified.
1. Uninstall the Windows 2000 Service Pack 4.
2. Open the
corrupted MAX or DRF files from a Windows XP system that does not have the
Microsoft Windows Hotfix 823980 installed.
3. Save the files and return the
files to the system on which the Windows 2000 Service Pack 4 has been