Unable to Load Tool Catalog <Error Message>

[Anonymous]

Hello All,
I work in the IT Department for a very large architectural & engineering firm. Yesterday I encountered a problem with an MEP 2008 Install that has been racking my brain. Here's the problem:

When I start the MEP 2008 program after the install I get this message during the loading up process, "Unable to load tool catalog. A required module has not registered properly."

So some possible solutions I have tried was an uninstall/reinstall. Didn't work.

I went to another users computer that has this program in working fashion and right clicked the icon, checked the properties, and the & options are in correspondence with each other. So that doesn't seem to be the problem.

I tried clicking in the Tool Palette for the user who is having trouble, but I can't click on anything.

I figured maybe future installs would be like this, so I went to another desktop that didn't have MEP 2008 on it, installed it, and it works.

So if anyone has an idea/solution to this problem my day would be off to such a better start...and incase Autodesk hasn't seen this error I just wanted it at least documented for future Hotfix releases or archive purposes.

Thank You,
Anthony Cibik
CUH2A

[Anonymous]

This might be worth a try:

After uninstalling, delete the appropriate MEP registry keys for the user
this is happening for (be careful). This would be:

[HKEY_CURRENT_USER\Software\Autodesk\AutoCAD\R17.1\ACAD-6006:409]

Also delete the following folders under Documents and Settings

C:\Documents and Settings\j\Application Data\Autodesk\ACD-MEP 2008
C:\Documents and Settings\\Local Settings\Application
Data\Autodesk\ACD-MEP 2008

then reinstall....

Jim L.

wrote in message news:5846631@discussion.autodesk.com...
Hello All,
I work in the IT Department for a very large architectural & engineering
firm. Yesterday I encountered a problem with an MEP 2008 Install that has
been racking my brain. Here's the problem:

When I start the MEP 2008 program after the install I get this message
during the loading up process, "Unable to load tool catalog. A required
module has not registered properly."

So some possible solutions I have tried was an uninstall/reinstall. Didn't
work.

I went to another users computer that has this program in working fashion
and right clicked the icon, checked the properties, and the &
options are in correspondence with each other. So that doesn't
seem to be the problem.

I tried clicking in the Tool Palette for the user who is having trouble, but
I can't click on anything.

I figured maybe future installs would be like this, so I went to another
desktop that didn't have MEP 2008 on it, installed it, and it works.

So if anyone has an idea/solution to this problem my day would be off to
such a better start...and incase Autodesk hasn't seen this error I just
wanted it at least documented for future Hotfix releases or archive
purposes.

Thank You,
Anthony Cibik
CUH2A

[Anonymous]

Just for solved documentation purposes I went into "The Event Log" on the users computer and there was an error in there I have never seen before.

I Googled it....
Was directed to the MSDN site....
Fixed the error from there...
Restarted the computer....
BAM! MEP 2008 loaded up like a Champ!!!!

The user had many download web browser bars on their system which makes me think some kind of outside download may have re-written something on the Autodesk product. I cannot prove user error, but I have my suspicions....

Thanks for your suggestions!