eKeyNotFound

[mrivera]

I am using AutoCAD MEP 2015 with East Coast CAD and I keep getting the error of eKeyNotFound.  What is this error and how does it get fixed?

[Keith.Brown]

Can you give a little more context about when this error is happening?  When drawing duct?  drawing pipe?  converting from Revit?  etc.

[mrivera]

I am doing an update command for the duct called ductfabricationmodify.  It will make sure the duct is on the correct spec.

[Keith.Brown]

Do you have the database catalog loaded with the correct specification? and manufacturer defaults?

[mrivera]

Yes sir, I do have the correct spec and default loaded.  I contacted East Coast CAD and they did a search for the error as well, but is not from their program.

[Keith.Brown]

Well your screenshot definately shows the EastCoast CAD/CAM Error log with the error displayed.  So the error has to be generated from their program in order to be displayed in their error log.

I remember getting this error in the past but cannot remember what caused it.  I will do some research and try to come up with an answer.  Do you have a case number with EastCoast that I can reference?  I know their support team and might be able to contact them to help out.

[mrivera]

I was working with Matt Dicken on it.

[mrivera]

Keith, any luck on finding out what this is?

[Keith.Brown]

still working on it on my end.  I am having to recreate the issue myself and try to trouble shoot.  I am trying to make time for this when I get home in the evening as i don't have the eastcoast plugin on my office machine.

[MattD-EC]

Duct may have somehow lost association to its current Spec or MFG default. Therefore causing the ekeynotfound error to be thrown. 

I apologize, I have to recollection of speaking to you about this error, nor do I see a support ticket, or email regarding it.

I would like to help you resolve this issue. Can you send me the file that you receive these erorrs? 

Please send to support@eccadcam.com

[mrivera]

Here is a drawing that is giving me the error.