AutoCAD Mechanical General Discussion

AutoCAD Mechanical General Discussion

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Contributor
jhough12
Posts: 12
Registered: ‎03-05-2012
Message 1 of 3 (405 Views)

RE: AutoCAD Mechanical 2014 FATAL ERROR

405 Views, 2 Replies
07-03-2013 02:49 AM

HI,

 

I am having a problem whereby at least 2 times a day my autocad mechanical 2014 is crashing giving me an error as below:

'FATAL ERROR: Unhandled Access Violation Reading 0x0ab0 Exception at e93f05b6h'

 

The error have occured an number of times when switching tabs but other times have been completely random.

 

Can anybody help? I have lost so much work due to this.

 

Thanks,

 

Jon

 

 

Product Support
inchul.lee
Posts: 70
Registered: ‎09-15-2008
Message 2 of 3 (371 Views)

Re: RE: AutoCAD Mechanical 2014 FATAL ERROR

07-04-2013 07:06 PM in reply to: jhough12

Hi jhough12,

 

Usually, fatal error is due to:

  • Corrupted installation or Windows user profile
  • Outdated graphics card driver
  • Anti-virus or security software limiting user permissions

You can apply several methods as below:

 

Firstly, please check below points:

 

  • Install the latest product updates: http://usa.autodesk.com/support/downloads/
  • Install the latest Windows updates
  • Install the latest graphics card updates
  • Temporarily disable any anti-virus or security software
  • Set UAC (User Account Control) to the lowest level
  • Disable Windows 3GB switch if in use
  • Try log in as a different Windows user account or new local administrator account
  • Try Windows Diagnostic mode (Enable Windows Installer and FLEXnet Licensing services) 

Secondly, I would recommend you to uninstall/reinstall your product completely. This will mostly fix any issues from corrupted installation. Please refer to the following TS:

 

How to remove all Autodesk products from a Windows system 

http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=2887771&linkID=9240617

 



Inchul Lee
Product Support
VinodBalasubramanian
Posts: 668
Registered: ‎09-30-2007
Message 3 of 3 (345 Views)

Re: RE: AutoCAD Mechanical 2014 FATAL ERROR

07-16-2013 12:34 AM in reply to: jhough12

Hi,

 

Can you check whether you have installed a certified graphics driver. Some drivers can create such fatal errors. You can download the right one from the link below,

 

http://usa.autodesk.com/adsk/servlet/syscert?id=18844534&siteID=123112

 

You may also want to try the following solutions and see whether it helps.

 

Turn off hardware acceleration,

 

http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=5554010&linkID=9240617

 

http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=10296542&linkID=9240617

 

Hope it helps. Do send me a screenshot of the fatal error, if you still reproduce the issue.



Vinod Balasubramanian
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