AutoCAD Mechanical General Discussion

AutoCAD Mechanical General Discussion

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Active Contributor
laura.heatwole
Posts: 34
Registered: ‎07-21-2008
Message 1 of 22 (2,151 Views)

HP LaserJet 5200 Printing Problems

2151 Views, 21 Replies
10-22-2008 12:12 PM
We have been using an HP LaserJet 5200 for years. We recently upgraded to Vista x64 machines and Inventor Suite 2009 x64. The printer drivers have been updated to Vista x64. We are now having program crashes when trying to print an 11x17 to the HP printer. It only crashes when using AutoCAD and DWG True View. We have no problems printing 11x17 from Inventor, Design Review or any other program. I have ran this through an Autodesk Support Request with no luck.

Anyone have any ideas of what to try to fix this problem? Any help would be greatly appreciated.

Regards, LMH
Laura Heatwole
Engineering Information Systems
Watson Drill Rigs

Vault Pro 2013, PDSU 2013, Win7 x64
Mentor
CrAzY-MiKe
Posts: 231
Registered: ‎06-04-2003
Message 2 of 22 (2,151 Views)

Re: HP LaserJet 5200 Printing Problems

10-22-2008 01:13 PM in reply to: laura.heatwole

Are your AutoCAD and DWG TrueView from the same install as Inventor, or were they already in place when you installed Inventor?

Autodesk Product Design Suite Premium 2013
Inventor 2013 64-bit Edition
Win7-64, 8-core Intel® Xeon® CPU W3550 @ 3.07GHz
NVIDIA GeForce GTX 560 Ti
454 GB HD, Intel® ICH10R SATA AHCI Controller
SpaceNavigator, 3.14.2 / 6.14.0 / 3.18
Active Contributor
laura.heatwole
Posts: 34
Registered: ‎07-21-2008
Message 3 of 22 (2,151 Views)

Re: HP LaserJet 5200 Printing Problems

10-22-2008 01:35 PM in reply to: laura.heatwole
They both were installed with the Inventor deployment image.
Laura Heatwole
Engineering Information Systems
Watson Drill Rigs

Vault Pro 2013, PDSU 2013, Win7 x64
Mentor
CrAzY-MiKe
Posts: 231
Registered: ‎06-04-2003
Message 4 of 22 (2,151 Views)

Re: HP LaserJet 5200 Printing Problems

10-22-2008 01:40 PM in reply to: laura.heatwole
I was curious, since I already had AMech2009 on my machine when we bought and installed Inventor2009 last week. The disc recognized that the latest AutoCAD was already present and skipped it during the process. It seems that is not contributing to your dilemma.
Autodesk Product Design Suite Premium 2013
Inventor 2013 64-bit Edition
Win7-64, 8-core Intel® Xeon® CPU W3550 @ 3.07GHz
NVIDIA GeForce GTX 560 Ti
454 GB HD, Intel® ICH10R SATA AHCI Controller
SpaceNavigator, 3.14.2 / 6.14.0 / 3.18
Member
DD8494
Posts: 4
Registered: ‎11-13-2008
Message 5 of 22 (2,151 Views)

Re: HP LaserJet 5200 Printing Problems

11-13-2008 01:10 PM in reply to: laura.heatwole
I have Vista Buisiness 64, Mechanical Desktop 2009, HP 5550dtn. Trying to print from autocad to this printer crashes it every time...
Active Contributor
laura.heatwole
Posts: 34
Registered: ‎07-21-2008
Message 6 of 22 (2,151 Views)

Re: HP LaserJet 5200 Printing Problems

11-13-2008 01:38 PM in reply to: laura.heatwole
I believe the problem to be either an Autodesk or a Vista Business x64 programming error. It is a very frustrating issue which Autodesk can not seem to figure out.
Laura Heatwole
Engineering Information Systems
Watson Drill Rigs

Vault Pro 2013, PDSU 2013, Win7 x64
Active Contributor
laura.heatwole
Posts: 34
Registered: ‎07-21-2008
Message 7 of 22 (2,151 Views)

Re: HP LaserJet 5200 Printing Problems

11-13-2008 01:46 PM in reply to: laura.heatwole
James, Do you have problems printing 8.5x11 and 11x17?

It seems strange that we are only having problems with 11x17 using AutoCAD and DWG True View. We can print 11x17 fine with Inventor and Design Review.
Laura Heatwole
Engineering Information Systems
Watson Drill Rigs

Vault Pro 2013, PDSU 2013, Win7 x64
Member
DD8494
Posts: 4
Registered: ‎11-13-2008
Message 8 of 22 (2,151 Views)

Re: HP LaserJet 5200 Printing Problems

12-08-2008 07:56 AM in reply to: laura.heatwole
Seems like only 11x17, actually.
Member
skfleming
Posts: 4
Registered: ‎10-23-2008
Message 9 of 22 (2,151 Views)

Re: HP LaserJet 5200 Printing Problems

12-18-2008 10:55 AM in reply to: laura.heatwole
Having same issue with all 2009 Autodesk products (Mechanical, P&ID, Electrical) running on 64 bit Vista Business when trying to print 11x17 to HP Laserjet 5200. Any print sent using the 11x17 size will crash Autocad every time. Any other size works fine. I created a custom paper size for 11x17 and it works but I cannot get the plot to center on the page even with "the center the plot checkbox on". Office apps and other programs can print 11x17 fine.

Steve Edited by: skfleming on Dec 18, 2008 7:04 PM
New Member
rvanalstine
Posts: 1
Registered: ‎02-03-2009
Message 10 of 22 (2,151 Views)

Re: HP LaserJet 5200 Printing Problems

02-03-2009 05:55 AM in reply to: laura.heatwole
We just start moving to Vista 64 and encountered the same problems printing 11x17 to our HP Laserjet 5200's and 9050's. We tried downloading the most recent PCL 6 and PCL 5e drivers from HP, but to no avail. However, I discovered that Vista had built-in drivers for these models. If I used the built-in in PCL 5 driver and connected the pc's directly to the printer via a 'standard tcp/ip' port (thus bypassing our print server and HP drivers), AutoCAD can print 11x17.

This is definitely a workaround and I have a ticket into Autodesk for a better resolution, but at least we can print now.

Rich
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