AutoCAD Mechanical General Discussion

AutoCAD Mechanical General Discussion

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New Member
shashank.pathak.01
Posts: 2
Registered: ‎10-29-2012
Message 1 of 5 (573 Views)

autodesk download manager

573 Views, 4 Replies
10-29-2012 03:33 AM

when i start to download my autocadd mechanical 2013, the autodesk download manager after some time automatically stops further download. please help

Customer Service
simona.golisciano
Posts: 111
Registered: ‎03-22-2011
Message 2 of 5 (568 Views)

Re: autodesk download manager

10-29-2012 03:56 AM in reply to: shashank.pathak.01

Hi shashank.pathak.01,

 

Welcome to our forums.

 

Which kind of download method did you select: Download Now or Install Now? Are you downloading from the Education Community?

 

Thank you.

Regards

 

 



Simona Golisciano
New Member
shashank.pathak.01
Posts: 2
Registered: ‎10-29-2012
Message 3 of 5 (565 Views)

Re: autodesk download manager

10-29-2012 04:25 AM in reply to: simona.golisciano

download now and yeah i am downloading from education community.

Customer Service
simona.golisciano
Posts: 111
Registered: ‎03-22-2011
Message 4 of 5 (542 Views)

Re: autodesk download manager

10-29-2012 06:23 AM in reply to: shashank.pathak.01

Hi shashank.pathak.01,

 

Thanks for your reply. We recommend that you re-attempt the download with the Browser Download method, or with the Download Now method again but from a different. However, before doing so, we suggest that you double-check these instructions: How to download software from the Education Community using the Download Now method.

 

We also recommend that you visit our Download Manager Help

 

If you're trying to download using Internet Exlporer 7, please note that you might encounter some issues with this browser version.

 

Please find below some additional tips about Download Manager:

 

1. Click on the Download Now button.  
2. The Download Manager will Launch.  
3. If you have paused or quit the download, the next time you open the download
page and click on the Download Now button,you will see and "error"
message that your product is in queue.  
Note: If it is not in queue, then, the Download Manager will begin the download.
4. If it is in queue, you can click on the play button to begin or resume the download.
5. If you want to cancel the download, click on the cancel/delete button,
then, click on the Download Now button for your product to re-download it.
6. If you do not see the Download Manager on your desktop, check in your display tray. 
If it is in your display tray you can re-launch it and start your downloads.
7. Files downloaded via Download Manager (Download NOW)  take 25% to 50% more space of the unpacked file size to download (just download, not installation space) because the files are "condensed" for the download.

 

Let us know if you still have issues.

 

Regards



Simona Golisciano
New Member
stephan.guenther
Posts: 2
Registered: ‎07-11-2013
Message 5 of 5 (230 Views)

Re: autodesk download manager

07-11-2013 12:32 AM in reply to: shashank.pathak.01

Hi,

sometimes it's not the download manager itself that's failing - but the underlying Akamai Netsession Interface.

My Download stopped after 3.43 GB and kept trying to restart.
When nothing else helped,  I terminated all processes containing NETSESSION or ADDLM with the task manager  (Ctrl+Shift+Esc, switch to processes tab) after having paused and quit the download manager.

That let me resume my download - now running at 25 MB/s.


Hope that might help someone!

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