When trying to open some cad files the following errors while same files appear:
Unhandled Exception C000005 (Access Violation Reading 0x0004) at F8392F0h
Unhandled Exception 0 (Access Violation Reading 0x0004) at F8392F0h
Attaching screen shots of errors.
OS: Windows 7 32-bit.
Please advise so I can help various end users facing this error.
Thank you.
Hello,
Can you please send the sample drawing to zhiyuan.su@autodesk.com for further look?
From a blank DWG, you can run either the RECOVER or RECOVERALL command. It will then ask you to browse to the file and AutoCAD will attemmpt to resolve the errors so that the file can be opened. If it does open, you'll want to run the AUDIT and PURGE commands, and then WBLOCK out any entities that you want into a new blank DWG. This way you'll be starting from scratch from a new blank DWG that does not have any errors.
Good day.
Final user said that he had to reinstall the AutoCAD software and it solved the problem.
Do you know why this kind errors may appear? (for future reference)
If you have a troubleshoot guide I can consult how to interpret the Unhandled errors, etc. I appreciate much any documentation.
Thank you.
Eunice Chagoya
It's almost impossible to pinpoint the exact reason that corruptuion gets into a file. It could be any number of things. If the user runs the AUDIT and PURGE commands often, it shuld help to prevent corruption from entering. Some users will run those commands before every save in order to keep their files clean.