AutoCAD Map 3D General Discussion

AutoCAD Map 3D General Discussion

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New Member
eseal1
Posts: 1
Registered: ‎03-01-2010
Message 1 of 12 (1,441 Views)

Problem Installing PLEASE help

1441 Views, 11 Replies
03-01-2010 07:27 PM
I have installed, registered, and run autocad archtictecture 10 64 bit no problem. But after i downloaded Map 3d and went to install it popped up with "Internal error 2324.2, c:\windows\system32\AcSigNext.dll", then when u click ok it says"Fatal error during installation, #118 : failed to run adskexecutesequence." then click ok and it says"failed to initialize autocad mad3d 2010" then click ok and it closes. Ive tried both the 32 and 64 bit versions and tried them both several times restarted the computer and tried again and all that. My system is intel quad core with 8gb ddr3 i figure this would be enough to run it but im not sure. I've never used map 3d just thought it looked interesting, id like to get it running to mess with it. Any help getting this error resolved would be greatly appreciated.
Valued Contributor
davidm
Posts: 54
Registered: ‎05-22-2008
Message 2 of 12 (1,441 Views)

Re: Problem Installing PLEASE help

03-23-2010 12:59 PM in reply to: eseal1
I have the exact same problem. I'm discourgaed that no one has answered this thread yet. May have to open a tech support ticket.
Employee
Katie.Jacques
Posts: 13
Registered: ‎03-25-2010
Message 3 of 12 (1,441 Views)

Re: Problem Installing PLEASE help

03-26-2010 09:57 AM in reply to: eseal1
Map 2010 is not officially supported on Windows 7 OS. It will however be supported on Map 2011.

Please refer to the system requirements documentation here. In addition, here is a link to another user forum with some suggestions.

And lastly, there is a wealthy of new support content up on Autodesk.com for Install and licensing help, feature help and more. Check it out here.

Katie Jacques
Autodesk Product Support

We appreciate your quick feedback on this forum!


Katie Jacques
Product Support Technical Lead - GIS
Global Subscription and Support
Autodesk, Inc.
Valued Contributor
davidm
Posts: 54
Registered: ‎05-22-2008
Message 4 of 12 (1,441 Views)

Re: Problem Installing PLEASE help

03-26-2010 10:09 AM in reply to: eseal1
Thank's katie, that was the response I got from my support ticket. I tried one of the suggested fixes from the users group
I renamed the 3 ac... files to .old and also had to do the acsignopt.exe and the install worked and ACA does not seem to be affected. Looking forward to 2011 versions of both ACA and Map
*Murph
Message 5 of 12 (1,441 Views)

Re: Problem Installing PLEASE help

03-26-2010 10:13 AM in reply to: eseal1


 

; )

--
Murph
map3d.wordpress.com
(on the road)


style="BORDER-LEFT: #000000 2px solid; PADDING-LEFT: 5px; PADDING-RIGHT: 0px; MARGIN-LEFT: 5px; MARGIN-RIGHT: 0px">
Map
2010 is not officially supported on Windows 7 OS. It will however be supported
on Map 2011.

Please refer to the system requirements documentation
href="http://usa.autodesk.com/adsk/servlet/pc/index?siteID=123112&id=13841817">here
.
In addition,
href="http://discussion.autodesk.com/forums/message.jspa?messageID=6192575 ">here

is a link to another user forum with some suggestions.

And lastly,
there is a wealthy of new support content up on Autodesk.com for Install and
licensing help, feature help and more. Check it out
href="http://usa.autodesk.com/adsk/servlet/ps/index?siteID=123112&id=2891256&linkID=9240857">here
.

Katie
Jacques
Autodesk Product Support

We appreciate your quick
href="http://www.surveymonkey.com/s/86MH8JX">feedback
on this
forum!
Employee
Katie.Jacques
Posts: 13
Registered: ‎03-25-2010
Message 6 of 12 (1,441 Views)

Re: Problem Installing PLEASE help

03-26-2010 12:22 PM in reply to: eseal1
updates up on my blog hot off the press - just for you Murph :smileyhappy: Happy spring!


Katie Jacques
Product Support Technical Lead - GIS
Global Subscription and Support
Autodesk, Inc.
*Murph
Message 7 of 12 (1,441 Views)

Re: Problem Installing PLEASE help

03-26-2010 12:36 PM in reply to: eseal1
: )

Good, I'll blog about 2011 after the Virtual Meeting coming up.

--
Murph
map3d.wordpress.com
(on the road)

"katie.jacques" wrote in message news:6361788@discussion.autodesk.com...
> updates up on my blog hot off the press - just for you Murph :smileyhappy: Happy
> spring!
Active Member
Windows7Guy
Posts: 8
Registered: ‎03-04-2010
Message 8 of 12 (1,441 Views)

Re: Problem Installing PLEASE help

03-30-2010 07:51 AM in reply to: eseal1
Hello david,

Have you checked compatibility?
Just an FYI for you.

It is always best to check with the software manufacturer FIRST. They will tell you if they have tested the product and the version, as well as whether or not it will work with Windows 7.
Check out the Windows 7 Compatibility site: (There you will find out about hardware and software compatibilty.)
http://www.microsoft.com/windows/compatibility/en-us/default.aspx
There is a pulldown from which you can choose "hardware" and "software".

There are also some great articles, instructional videos and such to help with your Windows 7 at our Springboard site:
http://technet.microsoft.com/en-us/windows/default.aspx

In any event a lot of the times, Vista drivers will work in lieu of Windows 7 drivers, however, it's not 100%!

As stated previously, it's best to have the Windows 7 certified drivers installed.
Thanks again,
John M.
Microsoft Windows Client Support
Valued Contributor
davidm
Posts: 54
Registered: ‎05-22-2008
Message 9 of 12 (1,441 Views)

Re: Problem Installing PLEASE help

03-30-2010 09:05 AM in reply to: eseal1
I ran the win 7 compatibility program in XP before buying win 7 and no issues came up with either ACA or MAP, there was an issue with an older design review I have loaded.

After making those fixes that I stated, they are both working fine. ADESK support says win 7 will be supported in 2011 wich is due out within the next month, so I hear.
*Murph
Message 10 of 12 (1,441 Views)

Re: Problem Installing PLEASE help

03-30-2010 10:34 AM in reply to: eseal1
Map3D 2011 is out now for subscription members in the USA.

--

Murph
http://map3d.wordpress.com/


wrote in message
news:6363596@discussion.autodesk.com...
I ran the win 7 compatibility program in XP before buying win 7 and no
issues came up with either ACA or MAP, there was an issue with an older
design review I have loaded.

After making those fixes that I stated, they are both working fine. ADESK
support says win 7 will be supported in 2011 wich is due out within the next
month, so I hear.
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