printing "E" size issues on canon

[araki916]

Hey all,

I'm used to HP ploters, but our division got a canon last year. I'm not able to plot a 36x48 sheet on this plotter. For some reason, the plotter cuts off the length/width at 36". It's like the plotter is forcing it to cut at 36". When I choose to the paper size, "ARCH E borderless" shows. The plot preview looks fine, but the hard copy is always cut off.

Any thoughts on this? I'm wondering if this is a driver issue?

Thanks

[araki916]

The model is iPF765. It's about a year old.

FYI, I printed to a pdf (cutepdf) and ended up printing from the pdf a full size E sheet. Still, makes me wonder if there is a driver issue.

Thanks,