I've just done a fresh install of AutoCAD Map 3D 2012 64-bit version F.51.0.0 on two different machines that had never had Autodesk products on them before. One is running Windows Server 2008 R2 Standard 6.1.7600. The other has Windows Server 2008 Standard, 6.0.6002. We are still awaiting new license numbers, so they are running the 30-day trial. I'm a new Autodesk user but a pretty experienced GIS guy.
Right out of the box, the Ribbon does not appear in any of the predefined non-classic workspaces. Both of the RIBBON and RIBBONCLOSE commands result in "Unknown command" messages, even though those two commands are among the choices presented by autocomplete once I've typed as far as RIB. The MENUBAR 1 command produces a menubar with only the Express menu. In the Map Classic Workspace, I get the full File/Edit/Insert/etc. menubar, and no ribbon, which is probably normal.
This is the state of things after fresh installations on two different machines. Am I missing something? I can probably live without the ribbon anyway, and stay in the classic workspace, but the tutorials and documentation refer to the ribbon often.
Yes, both machines already had "Microsoft .NET Framework 4 Client Profile" and "Microsoft .NET Framework 4 Extended" in the list of installed programs before I installed Map 3D. I've just run the latest .NET Framework 4 installer again on one of the machines to repair the installation, and after that, Map 3D still behaves the same (no ribbon, and 'Unknown command "RIBBON"').
>> Both of the RIBBON and RIBBONCLOSE commands result in "Unknown command" messages
That brings me to the assumtion, that either the installation was not completed or the user-specific directories are not prepared correctly or last-but-not-least not all support-paths are set (or invalid).
To verify the support-paths, start the command _OPTIONS, change to tab "files" and compare the items with that:
Warning: this screenshot is for german Win7/Map3D ... so the directory deu (for "deutsch"/german) will have another name on your OS, also in the first path the name "alfred" has to be changed to your login-name/your local OS-profile-directory.
>> The MENUBAR 1 command produces a menubar with only the Express menu
That could be a result of missing/wrong support-paths or an invalid menu/cui loaded. For that try command _MENU and locate/select this file:
C:\Users\alfred\appdata\roaming\autodesk\autocad map 3d 2012\r18.2\deu\support\map.cuix
...also exchange "alfred" to your name!
Do you have now more menu-items?
Let's know the results of comparing the paths and what happened when loading the menu!
Good luck, - alfred -
if the paths are similar to my one and the command _RIBBON fails with "unknown command" my next step would be to do a repair install from Map3D.
Sorry, - alfred -
Sorry I can't help you much either. I did run uninstall/reinstall it, and then repair install, and it was still behaving the same. Then I had other things I needed to work on, and a week later I loaded Map 3D again and the ribbon was magically working fine. Can't recall if and when I did any rebooting in the midst of all that. Good luck and let us know if you find a more clearcut solution than I did.
I've seen this, and have been trying to pin it down as well. By any chance did you install from the Infrastructure Suite?