When I launch the program, after the initialization of the plugins, I will get a BSOD, stating page_fault_in_a_non_paged_area. Then the workstation will reboot.
I have tried a repair, and a reinstall.
I am inquiring if anyone has had any related issue before, I do a clean install.
Hi,
what Map3D-release do you have?
What OS do you have?
What hardware do you have? Especially what CG-card and driver release?
- alfred -
This is running on the following
Precesion t7400
Windows XP 32bit
4GB of RAM
2x NVIDIA Quadro's 3700's
Duel XEON 3.2 Ghz processors
Duel 250 GB SSD in RAID.
AutoCAD MAP 3d version 2010 with sp1 installed
Hi,
>> after the initialization of the plugins
What plugins do you have installed?
Can you try to add the parameter
/nohardware
to the icon that starts your Map3D. At least this parameter was used with success a lot of times (search within this forum for that, you'll find a lot).
BTW: did Map3D already run without errors and the problem now appeared or did you just install Map3D or some drivers/updates/options/...?
- alfred -
I have just performed a uninstall and reinstall going by the instructions I have found here. I deleted the files and registry entries. I still get the same BSOD with a clean install.
I have also tried the nohardware switch just now. BSOD again
Hi,
again: was AutoCAD ever running on your system? If so what has been changed on your system?
A blue screen shows some problems with hardware or drivers for hardware. That can start at a memory-chip and end at the driver for any USB-device.
The switch with /nohardware helps to not use optimizations on your gc and so reducing the risk to crash.
And while I wrote the above an additional question came up: do you use the nVidia Performance-Drivers?
- alfred -
No, I am not using the NVIDIA performance drivers. Using the drivers provided by Dell.
Yes at a time it was running on the system Then the system was infected with a virus, but has been successfully removed.
Hi,
>> Then the system was infected with a virus, but has been successfully removed.
Seems like virus and some more things are removed ;(
If you followed the advises for clean uninstall and Map3D don't come up I have not really an idea of what to do that has guaranteed success .... except new installation beginning with operating system.
Some ideas (or more trials)
Sorry, - alfred -
Gentlemen,
if a computer reboots, definetely it's NOT an application issue, so forget every insane thought about reinstalling Autocad.
I guess that problem lies either in Windows or in hardware: I'd bet a couple of cents on SSD Raid guilty, not fully compatible with XP.
Try to restart in safe mode, and run again Autocad.