AutoCAD Map 3D General Discussion

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*Expert Elite*
braudpat
Posts: 2,032
Registered: ‎12-15-2006
Message 11 of 16 (180 Views)

Re: AutoCAD Map 3D 2013 freezes

09-28-2013 12:20 AM in reply to: antoniovinci

 

Hello

 

In both locations on your server, can you create for example a TXT file, modify it and re-save it ?

 

In both locations, have you "Total Control" on folders & files ?

 

On your Server (both locations) & on your PC, have you checked that .DWG, .DWL, .DWK, .BAK, etc (any files created/modified by ACAD) are not checked/tracked by the Anti-virus ?

It could sometimes dramatically slow down the Input/Output File Process ... 

 

Bye, Pat

 

 

 

 

Bye, Pat

Contributor
kconn85
Posts: 12
Registered: ‎09-13-2013
Message 12 of 16 (161 Views)

Re: AutoCAD Map 3D 2013 freezes

10-01-2013 09:59 AM in reply to: kconn85

Ok, problem solved. Looks like it was our anti-virus program that was causing the freezing. We just tweaked the settings, and now I can attach the files with no problem.

 

Thanks for the help guys. 

*Expert Elite*
Alfred.NESWADBA
Posts: 8,996
Registered: ‎06-29-2007
Message 13 of 16 (155 Views)

Re: AutoCAD Map 3D 2013 freezes

10-01-2013 11:38 AM in reply to: kconn85

Hi,

 

>> We just tweaked the settings

Thank you for your feedback and great you could solve it.

For the future readers: can you give us more details like what antivirus software do you use and what settings did you change?

 

Thx, - alfred -

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Alfred NESWADBA
Ingenieur Studio HOLLAUS ... www.hollaus.at
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*Expert Elite*
braudpat
Posts: 2,032
Registered: ‎12-15-2006
Message 14 of 16 (150 Views)

Re: AutoCAD Map 3D 2013 freezes

10-01-2013 01:43 PM in reply to: Alfred.NESWADBA

Hello Alfred

 

You are curious ?

 

<Humour ON>

The tweaks are : For CIA & NSA process, please stop to check/track ACAD files on the Server !

<Humour OFF>

 

Bye, Pat

 

PS for kconn85 : please mark as solved your topic !

 

Bye, Pat

Contributor
kconn85
Posts: 12
Registered: ‎09-13-2013
Message 15 of 16 (134 Views)

Re: AutoCAD Map 3D 2013 freezes

10-02-2013 08:33 AM in reply to: kconn85

@Alfred,

 

Yes, of course. In short, we added (.dwg) files to our virus protection programs exclusion list. 

 

We are using Trend Micro security agent. This program has a problem (.dwg) files sometimes. Often causes some lag. So we excluded (.dwg) files from its scans. We've had to do this on other drives, but we never did it for our GIS drive. We had some problems even trying to save (.dwg) files to our server. I had to save them locally, and then cut and paste them onto our server. We're probably going to look for another security program in the future, but for now, the exclusion list works. We don't ever send or received (.dwg) files often. So when we do get them in, we just have to scan them manually before saving them to the server. But with the files added to the exclusion list, we have no problem attaching (.dwg) files now. 

*Expert Elite*
braudpat
Posts: 2,032
Registered: ‎12-15-2006
Message 16 of 16 (126 Views)

Re: AutoCAD Map 3D 2013 freezes

10-02-2013 09:42 AM in reply to: kconn85

 

Hello

 

The problem can be with : DWG, BAK, DWL, DWK

and I hope that you have redirected ALL temporary files (Main DWG + XREFs) to a Local Folder ???

 

Bye, Pat

 

Bye, Pat

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