Hi All,
A lot of your users are having trouble opening files from a network drive. They open really slow (2 - 3 minutes) and the program is unresponsive in that time.
We are using Autocad LT 2014 and have service pack 1 installed.
Network drive is mapped to our server via IP address on M:
Server is Windows Server 2008 R2 with Dual Xeons and 20Gb of RAM or thereabouts.
Problem is new as of the past 1 - 2 weeks. As far as I'm aware, nothing has changed. I have been through the latest round of windows updates and cant see anything that would affect network performance. Pinging the server for 100 pings returns an average speed of <1 ms and all other files open fast.
Actually we did recently install Sharepoint Foundations 2013. But I cant see how that would affect it. It was not even configured until 2 days ago and the problem was there before then.
We have worked out that its to do with the xref files. The files are tiny (less than 200kb) so I dont understand why they are causing the program to hang for 2-5 minutes.
Any suggestions??
Thanks in advance
Sorry I am IT support and know very little about autocad. DIdn't even know what an xref was until yesterday!
Files are stored on the server which is mapped to m: via ip address. As far as the xref attachement method I will have to get back to you.
While opening a file I noticed that the status of one file it was opening was taking a long time. The file in question was an xref attachment. We removed all xref's from the file and then saved and closed. When we reopened it it opened up nice and quick and didn't cause autocaed to hang.
But why would that have suddenly become slow? Nothing to do with the path has changed.
Check these out:
http://forums.autodesk.com/t5/Drafting-Techniques/Autocad-MS-SharePoint-Workspace-and-Xref-problem/t...
http://social.technet.microsoft.com/Forums/sharepoint/en-US/c38c1fcb-4d98-4ff2-b0cc-60fb21f00543/sha...
http://slingeronline.wordpress.com/2008/01/16/autocad-and-sharepoint/
http://blogs.msdn.com/b/ausptsiw/archive/2008/02/21/autocad-and-sharepoint-integration.aspx
http://www.cadac.com/organice/land/autocad-dwg-drawings-and-xrefs-in-sharepoint.htm
http://www.sharepointreviews.com/sharepoint-reviews-articles/sharepoint-administration/370-cadnectio...
http://www10.aeccafe.com/nbc/articles/view_article.php?articleid=511099&interstitial_displayed=Yes
And the general topic of XREFs if you are interested in learning more:
http://cadecorner.blogspot.com/2007/08/im-often-asked-how-does-autocad-find.html
Thanks for your reply Pendean. However most of those links are about getting autocad and sharepoint to work together. That is not what we are trying to do. I only mentioned sharepoint becuase that is the only thing that has recently changed on the server although i'm sure this problem started before sharepoint was installed.