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License Export Request Failed

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Message 1 of 21
Anonymous
7021 Views, 20 Replies

License Export Request Failed

Hello

 

We have an AutoCAD LT 2012 License which i'm trying to export from one laptop to another. I had done an export successfully last year from laptop A and import to laptop B. Now i'm trying to export from laptop B and import to laptop C but am receiving the below error:

 

Export Request Failed

The maximum number of exports for this serial number has been reached, You may not export more licenses than you have purchased.

 

Click the "Try Again" link to resubmit the request.

 

Try Again

Error Reference: 36

 

Is it possible to export the license a second time?

 

Thanks in advance for your reply

Denise

20 REPLIES 20
Message 21 of 21

Hi,

 

I have an old work computer with AutoCAD LT 2016 on it and would like to transfer the license to a brand new computer.  I cannot find a link to download AutoCAD LT 2016 on my new computer to import the license.  Would I be able to import to LT 2018?  Please advise.

 

Thanks,

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