I am concerned about the tone of the response from Dean. Many responses are sarcastic. This is an example. Many of us users are architects, engineers, etc.; not computer experts. We ask legitimate questions. The responses should not be sarcastic.
No tone: simply asking if the OP has no experience so that we may guide him
to making smart choices like using a credit card instead of a back account
number and so on, printing a receipt from the final screen instead of
waiting for an email, making sure they get the email to confirm the sale was
final, and what recourse they may have using the credit company's help if
something goes wrong.
Guidance, it's what we users offer to other users around here.
If you want to use tone, I can do that quite easily and there would be no
mistaking it JoanNix1. My reply was an inquiry, take a breather and reread
postings from anyone next time with no preconceived Monday pressures or
Dean is the most prolific poster on this discussion group, AND the most
Regarding the amount of effort he puts in to helping others; when
other's lack of effort in helping themselves, and the asking of
questions that show not even a glimpse of said effort or thought, a
small amount of exasperation is understandable.
Remember this discussion group is only hosted by Autodesk.
It is not Autodesk support employees you are talking to, you are talking
to fellow draughtsmen. What would you do without this help?