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GEDIT 3 Error 2007LT

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Message 1 of 13
Anonymous
289 Views, 12 Replies

GEDIT 3 Error 2007LT

Having this same issue with GEDIT 3 and AutoCAD 2007 LT closing after only 2 - 3 commands (move, copy, etc.). My biggest plight is that I work for a large global firm with strict control over the OS, network and desktop/laptop security policies. I will not be able to try or attempt many of the proposed options to resolve this issue as I've seen on many similar types of posts. I am in great need of assistance.

Current OS is Windows XP Professional Ver 5.1.2600 SP2 Build 2600 on an IBM T43 Laptop

Using Symantec AntiVirus Ver 9.0.2.1000

Regards, MC
12 REPLIES 12
Message 2 of 13
Anonymous
in reply to: Anonymous

Read this whole thread for things to do or try:

http://discussion.autodesk.com/thread.jspa?messageID=5502599

--
Dean Saadallah
Add-on products for LT
http://www.pendean.com/lt
--
Message 3 of 13
Anonymous
in reply to: Anonymous

I've already seen and read that thread (as well as many others) and I must be extremely honest, I cannot imagine that there is not a more simplistic resolution to a known problem since 2002 LT. To suggest to folks, who pay license fees for this product, to troubleshoot by process of application elimination, bypassing corporate network and security policies is not exactly what I am seeking.

I am a bit beyond looking at my firms' network or apps as a 'culprit' to an AutoCAD problem. Our network is large and global in nature and may not be one that can bend in it's setup.

Can the focus for Autodesk be on offering a version of LT that works regardless of the environment it's installed in? It seems to me that AntiVirus and other similar monitoring apps will not be going away.

My apologies for the rant but I've had this issue for quite some time and no real solution that is palatable.

Thanks, MC
Message 4 of 13
Anonymous
in reply to: Anonymous

MC,

I understand you frustration however not being able to access anything means
you are locked in
to the current situation.

Gedit-3 has been roaming in and out of LT since at least 2002 depending on
the service pack.
Some service packs and releases have the problem other do not. I know why
this is but I cannot disclose
this information here.

Norton's A.V triggers the problem but is not the ultimate cause. I have
written to them to help
solve the problem but they choose to ignore the emails.

The meaning of gedit-3 well the Acad command set can only handle 3 running
commands at any given time.
E.G start a copy command them run a transparent command such as 'zoom then
another 'cal the next one
breaks the camels back. In acad you are warned of this however if something
else starts the count outside Acad
then the only option for acad is to crash out with the dreaded Gedit-3
error.

Now the problem is Norton's is getting you of to a flying start in the
sequence of events using up probably two
of the 3 possible command in the queue. You copy or move will not be the
problem but the next transparent
command (inside that command) will be.

I can offer you some free software that will fix the problem for you however
considering your current lock
down situation you probably would not be allowed to install it.


Regards
Gary D'Arcy







wrote in message news:5572866@discussion.autodesk.com...
I've already seen and read that thread (as well as many others) and I must
be extremely honest, I cannot imagine that there is not a more simplistic
resolution to a known problem since 2002 LT. To suggest to folks, who pay
license fees for this product, to troubleshoot by process of application
elimination, bypassing corporate network and security policies is not
exactly what I am seeking.

I am a bit beyond looking at my firms' network or apps as a 'culprit' to an
AutoCAD problem. Our network is large and global in nature and may not be
one that can bend in it's setup.

Can the focus for Autodesk be on offering a version of LT that works
regardless of the environment it's installed in? It seems to me that
AntiVirus and other similar monitoring apps will not be going away.

My apologies for the rant but I've had this issue for quite some time and no
real solution that is palatable.

Thanks, MC
Message 5 of 13
Anonymous
in reply to: Anonymous

Thanks for the summation, Gary. I have had our internal network/desktop folks in the loop on this issue as we have other staff having the same problem with 2007LT.

They have tried multiple times to troubleshoot the error in a controlled fashion and have had me test each. Still came up with the same GEDIT 3.

It may be possible for me to forward the software you speak of to the aforementioned support team(s) and ask that they trial it in their lab environment. If they can validate the fix and certify it within our standards, it may be worth a shot.

Let me know if this sounds feasible.

Thanks, MC
Message 6 of 13
Anonymous
in reply to: Anonymous

MC,

>>They have tried multiple times to troubleshoot the error in a controlled
>>fashion and have had me test each. Still came up with the same GEDIT 3.

How sad!

How much money is this costing your company and who is to blame!

Time to get a fix.

Regards
Gary D'Arcy.
P.S Contact me off line.


wrote in message news:5573744@discussion.autodesk.com...
Thanks for the summation, Gary. I have had our internal network/desktop
folks in the loop on this issue as we have other staff having the same
problem with 2007LT.

They have tried multiple times to troubleshoot the error in a controlled
fashion and have had me test each. Still came up with the same GEDIT 3.

It may be possible for me to forward the software you speak of to the
aforementioned support team(s) and ask that they trial it in their lab
environment. If they can validate the fix and certify it within our
standards, it may be worth a shot.

Let me know if this sounds feasible.

Thanks, MC
Message 7 of 13
Anonymous
in reply to: Anonymous

Hi MC,

I am just now reading this thread and getting caught up on what you are
asking. At Autodesk we use the IBM ThinkPad's and I have actually run the
T42 and T43 with no issues. Our Corporate version of Norton is newer
because of security issues so we are up to 10.1.4.4000. One quick check
would be for your IT System Administrator to test in there LAB using a newer
version of Norton to see if that could be the issue.

Also when this happens does LT Crash? Do you get a CER report to send it
and if yes do you send it in? If yes we can try looking at your crash
reports in our database to see if there is something common here. If you
have not sent then in, can you try to reproduce this error and send it in.
Be sure to put an eMAIL address in that we can use to search the reports
for.

Also can you send me your system configuration on the systems that are
having this issue? We would want hardware and software configurations'. For
example are the all IBM T43 Laptops? What OS and SP level? What software
is on the system and what versions? Your IT System admen's should be able
to help us out with this data.

Then if you can send it directly to me to look at.

bud@autodesk.com

Hopefully we can figure out what is going on here.

Thanks for working with us to figure out what is going on.

Bud Schroeder
AutoCAD Test Development
Autodesk Inc.



wrote in message news:5572711@discussion.autodesk.com...
Having this same issue with GEDIT 3 and AutoCAD 2007 LT closing after only
2 - 3 commands (move, copy, etc.). My biggest plight is that I work for a
large global firm with strict control over the OS, network and
desktop/laptop security policies. I will not be able to try or attempt many
of the proposed options to resolve this issue as I've seen on many similar
types of posts. I am in great need of assistance.

Current OS is Windows XP Professional Ver 5.1.2600 SP2 Build 2600 on an IBM
T43 Laptop

Using Symantec AntiVirus Ver 9.0.2.1000

Regards, MC
Message 8 of 13
Anonymous
in reply to: Anonymous

My experience:

http://discussion.autodesk.com/thread.jspa?threadID=563648

Re: GEDIT 3
Fixed. The error GEDIT3 has been produced by two trojans unrecognizable by Norton Internet Security and some others (lavasoft, spybot) but found by PCTools Spyware doctor:
Trojan.Downloader.Ruins
Trojan.DNS Changer

Sincerely, I felt "preso per il culo" by Autodesk's italian reseller which best advice has been to upgrade the software.
Internal errors seem lead by problems in the registry; check your keys with some different softwares looking for malwares: may be a possible solution.
Stefano
Message 9 of 13
Anonymous
in reply to: Anonymous

All,

It appears my internal teams have isolated an application called Edgesight as the conflicting program. It seems Edgesight is a monitoring probe enabled to scan for "rouge" software downloads.

They've developed and pushed a patch update that seems to have corrected the GEDIT 3 error to my desktop.

Much appreciation for the support from you folks. Mark this application down in your notes for future reference.

Cheers, MC
Message 10 of 13
Anonymous
in reply to: Anonymous

MC

Sound like Edgesight found the rouge software.
Nice to hear you have a solution.
Regards Gary

wrote in message news:5579986@discussion.autodesk.com...
All,

It appears my internal teams have isolated an application called Edgesight
as the conflicting program. It seems Edgesight is a monitoring probe
enabled to scan for "rouge" software downloads.

They've developed and pushed a patch update that seems to have corrected the
GEDIT 3 error to my desktop.

Much appreciation for the support from you folks. Mark this application
down in your notes for future reference.

Cheers, MC
Message 11 of 13
Anonymous
in reply to: Anonymous

Hi MC,

Thanks for the update. I forwarded it to our support folks so that they can
add it to any solutions they may have for GEDIT3 errors.

Thanks again.

Bud


wrote in message news:5579986@discussion.autodesk.com...
All,

It appears my internal teams have isolated an application called Edgesight
as the conflicting program. It seems Edgesight is a monitoring probe
enabled to scan for "rouge" software downloads.

They've developed and pushed a patch update that seems to have corrected the
GEDIT 3 error to my desktop.

Much appreciation for the support from you folks. Mark this application
down in your notes for future reference.

Cheers, MC
Message 12 of 13
cadtech
in reply to: Anonymous

We also have this problem with 2008 LT. If we login as the network Administrator there is no problem, but if you log in as any user - even with administrator permissions - we still get the Gedit 3 error.
Message 13 of 13
Anonymous
in reply to: Anonymous

Try a search here, it comes up often and there are lots of ideas.

--
Dean Saadallah
Add-on products for LT
http://www.pendean.com/lt
--

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