AutoCAD LT General Discussion

AutoCAD LT General Discussion

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Contributor
Dogga
Posts: 20
Registered: ‎06-05-2002
Message 1 of 2 (59 Views)

Error When Opening Help

59 Views, 1 Replies
12-13-2003 10:03 PM
Help...

After using AutoCAD LT 2002 for a couple of weeks, accessing the help form anywhere causes the following error to appear and shuts down the help or the program altogether:

ACHELP caused an invalid page fault in
module AWHHTAB.DLL at 0167:10001a93.

It seemed to be when I used the 'Ask Me' tab, as help tries to access this feature first and then the error appears, thus rendering the help useless.

Is there a fix for this or can I re-install AutoCAD LT 2002 without it effect all my personalised toolbars and options. Setting up AutoCAD to 'My World' takes some time, turning options on and off etc, so I really do not want to manually do all this again is a re-install is needed.

Thanks in advance for any help

Dogga
AutoCAD LT 2002 User
*Support, Autodesk
Message 2 of 2 (59 Views)

Re: Error When Opening Help

12-13-2003 10:03 PM in reply to: Dogga
Dogga,

From what I find looks like this error has appeared before. It was
caused after the customer loaded Answerworks. I loads a version of the
file AWHHTAB.DLL which is then registered in Windows. I would suggest
reregistering that file. Microsoft's website has a "Q" article on
this. You could just rerun the LT install.

--
Bill Gilk
PSG Product Support, Americas
WW Support & Services, Autodesk
Discussion Q&A: http://www.autodesk.com/discussion

Dogga wrote:

> Help...
>
> After using AutoCAD LT 2002 for a couple of weeks, accessing the help
> form anywhere causes the following error to appear and shuts down the
> help or the program altogether:
>
> ACHELP caused an invalid page fault in
> module AWHHTAB.DLL at 0167:10001a93.
>
> It seemed to be when I used the 'Ask Me' tab, as help tries to access
> this feature first and then the error appears, thus rendering the help
> useless.
>
> Is there a fix for this or can I re-install AutoCAD LT 2002 without it
> effect all my personalised toolbars and options. Setting up AutoCAD to
> 'My World' takes some time, turning options on and off etc, so I
> really do not want to manually do all this again is a re-install is
> needed.
>
> Thanks in advance for any help
>
> Dogga
> AutoCAD LT 2002 User
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