I am trying to download this free application from your website. I am using a Satalite connection and I think this is why your server keeps disconnecting. Can you please advise how I get round this?
You are talking to fellow end users, plus you are posting in the wrong forum for the free viewer.
The correct forum is http://forums.autodesk.com/t5/DWG-TrueView/bd-p/10
Most will recommend you stop using any form of a download manager on the website and at your end, and simply use the webbrowser downloader as an alternative (seems to be working in IE9 when I just tested it here).
I agree with Dean. The Downlaod Manager is not what you want to do. It causes issues of all sorts. Download the file directly in the broswer.