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Autocad 2012 LT crashing upon opening

10 REPLIES 10
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Message 1 of 11
patrick_oppd
1121 Views, 10 Replies

Autocad 2012 LT crashing upon opening

I have installed Autocad 2012 LT on Windows XP sp3. The program opened and worked fine after the install. The user was not sure they wanted this version so I did not activate the program right away. After the user decided they wanted to keep this version I activated the program with a license and now the program will not open. Crashes and does not give an error message.

I have tried to uninstall and re-install. I uninstalled netframework 3.5 sp1 and re-installed, still will not open. Any ideas?

10 REPLIES 10
Message 2 of 11

Isn't 2012 AutoCAD software on the .NET 4 framework?

 

Remove Autodesk Products:
http://usa.autodesk.com/adsk/servlet/ps/dl/item?linkID=9240817&id=2887771&siteID=123112

 

Please mark any response as "Accept as Solution" if it answers your question.
_____________________________________________________________

Message 3 of 11
patrick_oppd
in reply to: patrick_oppd

Thank you for the response. I tried the instructions sent in the prvious reply. I deleted all the previous versions of Autocade and deleted the registry files. I then re-installed Autocad 2012 LT and the program still crashes before it opens. Does not give an error the program just closes. I have installed this program on 6 other computers and did not experience this issue. Any further assistance would be appreciated as this user does not have a working version of AutoCad.

 

Message 4 of 11

Did you uninstall the .NET Framework as well?

Any Norton or Norton 360 products on this machine?

 

You may get some traction over at this Forum as well:

Installation and Licensing Forum:
http://forums.autodesk.com/t5/Installation-Licensing/bd-p/24

 

 

Message 5 of 11

Norton is not installed and I disabled our Macafee. The program still crashes. I have XPSP3

I used the two links below for assistance and the program still crashes upon opening the program. Does not give an error just closes.

 

http://blogs.rand.com/support/2011/08/acad-2012-crashes-on-start-up-on-a-xp-32-bit-machine.html

 

And when this did not work I tried this link

 

http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=17277786&linkID=9240697

 

any other help would be appreciated.

Thanks.

 

 

Message 6 of 11
pendean
in reply to: patrick_oppd

Backup the User's computer, reformat the HD, reimage the drive to match all the others and install LT.

Message 7 of 11
Charles_Shade
in reply to: pendean

Was thinking that was the OP's next step too.

Message 8 of 11
aLEEDAP
in reply to: patrick_oppd

I have had this problem at least five times since purchasing and installing AutoCAD LT last June. Autodesk support can not resolve the issue.

 

I am sick and tired of this issue reoccuring and that Autodesk not resolving it!

 

I AM INVESTIGATING A CLASS ACTION LAWSUIT.

 

IF ANYONE IS INTERESTED IN JOINING IN PLEASE EMAIL ME AT JOHNDARCHITECT@ATT.NET

 

I am serious!

Message 9 of 11
pendean
in reply to: aLEEDAP

5-crashes is June 2011? or 5 complete reinstalls of Windows since June 2011?

And using XP like the top post here?

 

Just curious about your stand going into this 'action'.

Message 10 of 11
aLEEDAP
in reply to: pendean

XP and everything is up to date. My stand is to sue Autodesk to require them to address and fix the problem. I will be sending letters to all BOD members that I can find addresses for.
Message 11 of 11
pendean
in reply to: aLEEDAP

I wish you the best with your endeavor.

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